OUTCOME BASED COMMISSIONING IN THURROCK

1
OUTCOME BASED COMMISSIONING IN THURROCK

• Social care is at its best when it makes people
  feel safe and helps them to be independent. This
  works best when people are in control themselves
  of the support they require
• Pilot
• Road Map of change

2
Work so far

• A new specification for home care
• More responsibility
• More flexibility within total resource
• New providers
• People who can grow with us into the role

3
Current work streams

• Provider development strategies
• Carer and supervisor competencies
• Risk management
• Costing outcomes
• Service User Plans
• People who lack capacity
• Electronic monitoring
• Changing the Assessment and Care Management
  function
• Choosing the right commissioning method for the
  individual

4
Assessment Conversations For people who need
publicly funded support, identifies issues to be
addressed and outcomes to be sought One two
three nine Ten Five Six Two Five
Overall Impact Service user who experiences
independence and safety and a sense of control of
what services do and how they do it. More people
with complex needs helped to live at home Six
Eight Ten
Enabling self reliance Ensures people meet their
needs with either no or minimum recourse to
publicly funded support One

• Investment
• Plan
• Sets out
• services to meet outcomes
• the level of resource to be committed
• the method of commissioning
• Five Ten One Six Seven Seven
• Eight

Individual Support Plans Sets out how the
outcomes will be achieved Six Four Seven
Eight Ten Risk Management Plan Sets out how
risks will be managed Four Four Ten
Quality and performance measures   One - Referral
taking standard Two - Assessments and reviews
standards Three Carers assessment
standards Four Developing Individual Support
Plan standards Five Allocating resources
standards Six Performance measures of service
user independence and satisfaction with
control Seven Competencies of carers
training Eight Competencies of supervisors
training Nine Competencies of assessors
training Ten GSCC codes of social care practice
Operational policies One - Choosing the
commissioning method Two - Eligibility of needs
Fair Access to Care Three Resource allocation
Four Risk Management Protocol Five Deciding
support required to self direct Six Integrated
Assessment Protocol Seven Continuing Care
criteria Eight Pricing Strategy Nine Strategy
to deliver self support Ten Specifications
that support outcomes working
Processes and tools   One web based sign
posting tool Two assessment summary form Three
Commissioning Plan format Four Risk
Management Plan format Five Assessment of
Capacity to self direct Six Support Plan
format Seven Costing outcomes Eight
Information for service users about how services
are delivered