Title: Your benefits Our Value Added Model
1Your benefits Our Value Added Model
Karolina Lao Business Development
ManagementSouth Eastern Europe Hungary,
Slovakia
Sofia / 25.09.2008
2Who is Arrow?
- Arrow Electronics, Inc. is a major
- global Value Added Distributor
- for components and computer products.
- www.arrow.com
- Founded 1935
- Listing New York Stock Exchange (ARW)
- Headquarter Melville, New York
- Sales 2007 16 billion (A Fortune 200 company)
- Employees worldwide more than 12,500
- Countries more than 50
3Organizational Structure
Arrow Enterprise Computing Solutions
DNS
DNS National Subsidiaries DNS Arrow Bulgaria
Ltd.
4Value Added Business Modell DNS
Leading Technology Providers
Enterprise Medium Business Small Business
Software Developer/Computer Retailer Value
Added Reseller Service Provider
Value Chain
Leading Technology Providers
Product and Solution Offering
Conception and Design
Consulting
Training
Marketing and Sales
Logistics
Support
5Your benefits - Services
Marketing
Business Development
- Go-to-market support
- Partner sales trainings
- Sales programs and
- competitions
- Business breakfasts, roadshows
- Demos
- Marketing consulting
- PR consulting
- Financial Marketing support
Logistics
Consulting Support Free of charge for partners
- European Warehouse
- High product availability
- IT Security Lab
- testing facilities
- Phone Email Support
- Technical trainings
- Demo Equipment
- Partnerweb
- Troubleticket-System
- Training/Certification for end
- customers
Services with costs to partners only
- Onsite Support
- Consulting
- Onsite Installation
- Advanced Hardware
- Replacement
6Virtual Support Infrastructure - Security
- High quality support for security
- products
- Transparent for resellers / customers
- Providing additional services for resellers
- (247)
- Specialists for each vendor
- Vienna acting as VSI Coordination Centre
- (Trouble Ticketing System, Coordination of Local
- Teams)
- Local Support teams provide 1 support engineer
- Interconnect to VSI Support Centre
- Countries covered by VSI
- Albania, Austria, Bosnia, Bulgaria, Czech Rep.,
- Croatia, Germany, Hungary, Macedonia,
Switzerland, - Slovakia, Slovenia, Romania, Serbia
7Key Vendors in Bulgaria
8DNS Arrow in Bulgaria
- DNS ARROW Bulgaria Ltd.6A, Tri Ushi Str., 2nd
floor, Office 101301 Sofia Bulgaria - MIRELA ALEXANDROVA359(0)298 786 37359 887
707 786 mobilemirela.alexandrova_at_dns-arrow.bg - office_at_dns-arrow.bg
9Success through Partnerships
THANK YOU !!!!!
Karolina Lao DNSint.com AG Industriestrasse
10a 82256 Fuerstenfeldbruck E-mail
karolina.lao_at_dnsint.com http//www.dnsint.com