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Your benefits Our Value Added Model

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Computer. Retailer. Value Added. Reseller. Service. Provider. Leading. Technology. Providers ... (Trouble Ticketing System, Coordination of Local. Teams) ... – PowerPoint PPT presentation

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Title: Your benefits Our Value Added Model


1
Your benefits Our Value Added Model
Karolina Lao Business Development
ManagementSouth Eastern Europe Hungary,
Slovakia
Sofia / 25.09.2008
2
Who is Arrow?
  • Arrow Electronics, Inc. is a major
  • global Value Added Distributor
  • for components and computer products.
  • www.arrow.com
  • Founded 1935
  • Listing New York Stock Exchange (ARW)
  • Headquarter Melville, New York
  • Sales 2007 16 billion (A Fortune 200 company)
  • Employees worldwide more than 12,500
  • Countries more than 50

3
Organizational Structure
Arrow Enterprise Computing Solutions
DNS
DNS National Subsidiaries DNS Arrow Bulgaria
Ltd.
4
Value Added Business Modell DNS
Leading Technology Providers
Enterprise Medium Business Small Business
Software Developer/Computer Retailer Value
Added Reseller Service Provider
Value Chain
Leading Technology Providers
Product and Solution Offering
Conception and Design
Consulting
Training
Marketing and Sales
Logistics
Support
5
Your benefits - Services
Marketing
Business Development
  • Go-to-market support
  • Partner sales trainings
  • Sales programs and
  • competitions
  • Business breakfasts, roadshows
  • Demos
  • Marketing consulting
  • PR consulting
  • Financial Marketing support

Logistics
Consulting Support Free of charge for partners
  • European Warehouse
  • High product availability
  • IT Security Lab
  • testing facilities
  • Phone Email Support
  • Technical trainings
  • Demo Equipment
  • Partnerweb
  • Troubleticket-System
  • Training/Certification for end
  • customers

Services with costs to partners only
  • Onsite Support
  • Consulting
  • Onsite Installation
  • Advanced Hardware
  • Replacement

6
Virtual Support Infrastructure - Security
  • High quality support for security
  • products
  • Transparent for resellers / customers
  • Providing additional services for resellers
  • (247)
  • Specialists for each vendor
  • Vienna acting as VSI Coordination Centre
  • (Trouble Ticketing System, Coordination of Local
  • Teams)
  • Local Support teams provide 1 support engineer
  • Interconnect to VSI Support Centre
  • Countries covered by VSI
  • Albania, Austria, Bosnia, Bulgaria, Czech Rep.,
  • Croatia, Germany, Hungary, Macedonia,
    Switzerland,
  • Slovakia, Slovenia, Romania, Serbia

7
Key Vendors in Bulgaria
8
DNS Arrow in Bulgaria
  • DNS ARROW Bulgaria Ltd.6A, Tri Ushi Str., 2nd
    floor, Office 101301 Sofia Bulgaria
  • MIRELA ALEXANDROVA359(0)298 786 37359 887
    707 786 mobilemirela.alexandrova_at_dns-arrow.bg
  • office_at_dns-arrow.bg

9
Success through Partnerships
THANK YOU !!!!!
Karolina Lao DNSint.com AG Industriestrasse
10a 82256 Fuerstenfeldbruck E-mail
karolina.lao_at_dnsint.com http//www.dnsint.com
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