STRATEGIC PLANNING PROCESS

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STRATEGIC PLANNING PROCESS Overview Background
Ahmed Al-Shaikh Ph.D. KFSHRC Health Care
System
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• KFSHRC As a Public Corporation
• (Major Organizational Change)
• Independent Entity
• Independent Financial Liability
• Governed by a Board of Directors
• Report to the Chairman of the Council
• Minister (The King)

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Mission
KFSHRC as a public corporation will provide
optimum medical and healthcare services
including but not limited to the following
goals 1- Provide the best specialized
medical care services. 2- Contribute to the
establishment of the highest standards of optimum
quality of medical and health care in the Kingdom
of Saudi Arabia. 3- Conduct Scientific and
Applied Research in medical and healthcare
fields and establish collaborative efforts with
National and International specialized research
entities to advance and improve medical and
healthcare processes and procedures in general
and medical subspecialties in particular. 4-
Contribute to enhancing the level of awareness
and health education in the community. 5-
Contribute to the efforts of educating and
qualifying Saudi manpower in healthcare and
health education programs. 6- Issue medical
and scientific journals and publications
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Aim of Becoming Public Corporation To
reorganize the KFSHRC structure and bylaws with
the objectives to allow growth and development in
order to meet the optimal healthcare needs of our
patients.
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• Other Milestones of Change
• - Opening of KFNCCCRC
• - Establishment of KFSHRC - Jeddah
• - Establishment of the KFSHRC HCS
• - Business Engagements
• - Establishment KFSHRC Consulting
• Management

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KFSHRC HEALTHCARE SYSTEM
MISSION The mission of the KFSHRC Healthcare
System is to help the branches of the KFHSRC
Corporation to develop the tools to achieve
common vision mission strategies and
direction towards an integrated and cohesive
delivery of best quality care and business
practices
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• WHY WE NEEDED THE KFSHRC HEALTHCARE SYSTEM
• Multiple Sites
• Need for a Hospital Charter and mechanism to run
  a complex tertiary care system as a public
  corporation
• Need to collectively capture opportunities and
  efficiently manage resources
• Need to reaffirm leadership in health care
  delivery and management in the region through
  integration and compatibility
• Coordinate critical mass development to lead in
  the next era and respond to external threats and
  opportunities
• To overcome our weaknesses and examine our
  failures with systematically structured process

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• WHY WE NEED THE KFSHRC HEALTHCARE SYSTEM
• Enhance our ability to be flexible and responsive
  to change
• KFSHRC is a high profile organization where
  market image is important
• We produce high quality products needed by the
  market and country
• Become part of the New realities in the
  Healthcare System
• We need to stimulate and influence changes of
  health care in the country and the region

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Current Planning Practices of KFSHRC

• Operational Planning
• Long Term Planning
• Emergent Strategies rather
• than Deliberate Strategies

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What is Strategic Planning

• Is broader in concept and consequences and
  contributes more to the destiny of the
  organization.
• It focuses on changing internal and external
  conditions together.
• - Assumes that organizations must be responsive
  to a dynamic changing environment.

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Different Perspectives of Strategic Planning

• Board of Directors
• Leaders
• Managers
• General

• Governance Tool
• Preparing for change by making things happen
• Instrument for designing and bringing about a
  desired future
• Act of transferring vision into a set of concrete
  actions

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Benefits of Strategic Planning

• Clearly defines the purpose of the organization
• Establishes realistic goals and objectives
• Communicates those goals and objectives
• Develops a sense of ownership
• Ensures the most effective use of resources
• Provides a base from which progress is measured
• Establishes a mechanism for informed change
• Builds up a consensus about the direction
• Provides a clearer focus of the organization
• Bridges staff and board of directors
• Builds strong teams in the board
• Provides the glue that keeps the board together
• Produces great satisfaction on the vision
• Increases productivity from increased efficiency
  and effectiveness
• Solves major problems

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Strategic Planning (SP) Model
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External Environment/Factors

• Economic status
• Technological factors
• Legal-political factors
• Socio-cultural factors

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Internal Environment/Factors

• Change in status
• Change in human perceptions
• Change in culture
• Change in management philosophy
• Change in management beliefs and principles

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Performance (Human and System)- Management and
Operation Processes- Managerial Control-
Corporate Information Technology- Corporate
Planning- Corporate Finance- Organizational
Culture/ Adaptation- Private Business
Development- Innovation- Integration-
International Collaboration- Strategic Thinking
and Strategic Learning
Perspectives
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Top Ten Organizational Issues Adopted from
Clemmer Group

• Unclear Vision Mission or Direction
• Strategic Priority Confusion or Overload
• Vague Roles Responsibilities or
  Accountabilities
• Misaligned Organizational Structure and Systems
• Ineffective Business Processes and Procedures

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Top Ten Organizational Issues

• Poor Communications
• Dysfunctional Executive Teams
• Weak People Leadership Skills
• Low Staff Involvement
• Little Customer Focus/ Input

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Thank you.