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BRIEFING Education and Training for the Information Technology Workforce: Report to Congress From th

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IT Education and Training Landscape. Role of Employers and Employees ... IT Training Initiatives. Boot Camps and Seminars. Employer Programs. On-Line, CD-ROM, Books ... – PowerPoint PPT presentation

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Title: BRIEFING Education and Training for the Information Technology Workforce: Report to Congress From th


1
BRIEFING Education and Training for the
Information Technology WorkforceReport to
Congress From the Secretary of Commerce
  • U.S. Department of Commerce
  • September 2003

2
Study Methodology
  • Formal Request for Comments From Public
  • Federal Register Notice
  • Web Based Survey WWW.TA.DOC.GOV/ITTRAINING
  • Stakeholder Roundtables (145 participants)
  • One-On-One Meetings With Stakeholders
  • Site Visits
  • Literature Review
  • Analysis of Pertinent Data
  • Total Participants 460

3
Overview
  • Demand for IT Workers in Terms ofEducation and
    Skill Requirements
  • IT Education and Training Landscape
  • Role of Employers and Employees

4
Demand for IT Workers in Terms ofEducation and
Skill Requirements Niche Labor Market for IT
Workers
Education
Technical Skills
Experience
Business, Soft Skills
5
Demand for IT Workers in Terms ofEducation and
Skill RequirementsExample Sr. Information
Architect
6
Education and Skill Requirements
  • Education
  • Deep foundational knowledge less immediate
    practical skills
  • Important to career advancement
  • More than 2/3rds have bachelors degree
  • Majority in science/engineering
  • Technical Skills
  • Numerous and diverse
  • Market-based
  • Rapid advances drive new skill demands,
    frequent skills upgrading
  • Near term needs
  • Experience
  • Risk mitigator
  • Validation of ability to apply theoretical
    knowledge
  • Value of hands-on, work-study, internships
  • ITs ubiquity throughout company
  • Centrality of IT to core business functions
  • Business-focused vs. tech-focused
  • Career advancement, especially to
    management

Business, Soft Skills
7
IT Education and Training LandscapeSources of
IT Education and Training
  • IT Bachelors Degrees
  • IT-Related Minors
  • Combined IT Bachelors/ Masters Degree Programs
  • IT-Related Masters of Science Programs
  • Techno MBAs
  • Two-Year IT Degrees at Community Colleges
  • IT Certificate Programs
  • Private, For-Profit Education and Training
    Institutions
  • Vendor and Vendor-neutralIT Certification
  • Federal, State and Regional IT Training
    Initiatives
  • Boot Camps and Seminars
  • Employer Programs
  • On-Line, CD-ROM, Books
  • The Churn

8
Sources of IT Education and Training
  • IT Bachelors Degrees
  • 5,000-19,000 annually
  • IT workers say technical degree valuable
  • Weak on
  • Practical, hands-on experience
  • Business skills
  • Linking learning to business problems
  • Sometimes equipment and software are out of date
  • IT-Related Master of Science
  • New Types Emerging
  • Specialized industrial/technology applications
  • Business issues
  • Examples
  • Biomedical Informatics
  • E-Commerce
  • Scientific Computing
  • Information Security
  • Multi-media

9
Sources of IT Education and Training
  • Techno-MBAs
  • Integration of management and technical knowledge
  • Business value of technology and its contribution
    to the bottom line
  • Generally, for techies who want to move into
    management (as CEO, entrepreneur, CTO, CIO)
  • Some offer specialization (e-commerce, MIS,
    managing people in technical environment, etc.)
  • Average annual cost 12,000 in state, 21,000
    out of state

10
Sources of IT Education and Training
Community Colleges
  • Transfer Programs
  • 2 year computer science degrees
  • Transfer to 4-year programs, but all credits may
    not transfer
  • Some articulation agreements in place
  • Terminal Programs
  • 2 year degrees
  • Offered in specialties
  • Programming
  • Database Admin.
  • Networking
  • Technical Support
  • Job-oriented, Practical Knowledge
  • Some soft skills
  • Internships/work-study

11
Sources of IT Education and Training
  • Community Colleges
  • Good value
  • Easy access
  • Offer practical knowledge and skills
  • Sometimes too simple
  • Sometimes not enough soft skills
  • Teachers may not be up-to-date
  • Increasingly as retraining by workers who do not
    complete requirements for degree or certificate

12
Sources of IT Education and Training
  • IT Certificate Programs
  • Offered at universities and community colleges
  • Provide in-depth teaching in IT specialty,
    technical skill or vendor technology
  • Networking, e-commerce, IT security
  • Java, C
  • Oracle databases
  • Introductory, intermediate, and advanced program
    levels
  • Especially good for adding depth/new skill
    component
  • More linked to jobs and careers than advanced
    degree programs
  • May require completing as many as 10 courses
  • No standard meaning for credential

13
Sources of IT Education and Training
  • Private, For-Profit
  • Education and Training Institutes
  • DeVry, Chubb, ITT Technical Institutes, Strayer,
    NETg
  • Presence nationwide
  • Offer AA, BA, MS degrees certificates
  • Workplace focused teach business and technical
    skills
  • Use latest technologies
  • Have industry instructors with current experience
  • Programs are expensive

14
Sources of IT Education and Training
  • Vendor and Vendor-neutral IT Certifications
  • About 300 IT certifications
  • Typically training for competency on vendor
    equipment
  • Cisco, Microsoft, Oracle, CompTIA, Novell are
    popular
  • Offered at commercial training schools, community
    colleges, universities, high schools
  • Classroom programs authorized by vendors
  • Training also available on Internet, CD-ROM,
    books, etc.
  • Must pass tests training may not be required at
    all

15
Sources of IT Education and Training
  • Vendor and Vendor-neutral IT Certifications
  • Vendor Authorized Programs
  • Intensive and current
  • In-step with industry directions
  • Teachers up-to-date, often worked in industrial
    setting may lack pedagogical skills
  • Sometimes too focused on test preparation
  • Expensive though large variability in
    program/cost and length

16
Sources of IT Education and Training
  • Boot Camps and Seminars
  • Few hours to few weeks
  • Variety of providers and class locations
  • Learning Tree a biggie
  • Long days, homework, lecture, labs, exams
  • Time effective
  • Intensive, current, in-step with industry
    directions
  • Teachers up-to-date, often worked in industry
  • Programs are expensive
  • Not long-term development good for picking up
    new technical skill, or technical discipline

17
Sources of IT Education and Training
  • Employer Programs
  • Some large employers have developed grow your
    own programs
  • They are
  • Linked closely to the business with customized
    training
  • Long-term
  • Expensive
  • Very careful screening
  • High potential candidates

18
Sources of IT Education and Training
  • On-line, CD-ROM, Books, etc.
  • On-line IT training increasingly available
  • Wide variety of CD-ROM, books, tutorials
  • IT workers like self-study
  • Comparison for MCSE
  • Self-study (books and practice exam)
    1,000-1,800
  • CBT/On-line 1,900-3,300
  • Instructor-led, classroom 7,000-19,300
  • Comparison for Oracle DBA
  • Self-study 1,100-1,400
  • CBT/On-line 2,000-2,500
  • Instructor-led, classroom 7,100-13,800

19
Role of Employers, Employees in IT Education and
TrainingFindings Employees
  • IT workers have lions share of responsibility
    for their own training/career development
    (direction, time money)
  • Little time for training on company time IT
    workers spend significant amount of personal time
    to keep skills up-to-date
  • IT workers report
  • cost and time as the most significant barriers to
    maintaining skills
  • difficulty balancing training cost and time
    requirements with their personal lives, family
    obligations
  • spending 4-5 hours (even up to 10 hours) per week
    keeping skills up-to-date
  • some difficulty accessing training due to
    infrequency of offerings, and the time of day and
    place training offered
  • a mix of employer support (level and type) for
    training
  • barriers to accessing Federal resources to attend
    IT training programs
  • strong inclination for self-study, OJT

20
What Workers Say Works for Them
  • Not cramming too much into too little time
  • Programs that are hands-on
  • Trainers who are up-to-date, with real world
    experience
  • Focus on teaching in the context of a project or
    solving a business problem
  • Applying newly learned skills immediately use it
    or lose it

21
Be a Savvy Shopper!
  • Wide variation in time
  • Wide variation in total cost
  • MCSE prep, 240 hours 3,657 to 8,000
  • CCNA prep 899 to 6,230
  • Wide variation in cost per hour
  • MCSE prep 8.27 to 58.82
  • CCNA prep 9.33 to 65.00
  • Wide variation in content, focus

22
Be a Savvy Shopper!
Certificate in Object-Oriented Programming Using
C University 1 University 2 University
3 Required Courses 4 2 5 Electives 2 2 2 Hours of
Instruction 180 120 185 Cost 6,130 4,180 3,690
Cost per hour 34.05 34.83 19.95
Certificate in Database Management University
1 University 2 University 3 University 4 Required
Courses 4 3 4 3 Electives 1 1 2 0 Hours of
Instruction 104 130 225 90 Cost 5,075 4,380 3,7
08 1,686 Cost per hour 48.80 33.69 16.48 18.7
3
23
  • DOWNLOAD SITE
  • www.technology.gov/reports/ITWF2003.pdf
  • POINTS OF CONTACT

John Sargent 202-482-6185 jsargent_at_ta.doc.gov
Carol Ann Meares 202-482-0940 cmeares_at_ta.doc.gov
24
Academic Profile of Professional-level IT
Workers Shows Strong SE Component
25
Technical Skills in DemandGrowing array of
general/specialized IT products driving demand
for specific technical knowledge
  • Programming/Software Engineering
  • Java
  • C
  • C
  • Visual Basic
  • XML
  • HTML
  • Unix
  • Windows NT/2000
  • Linux
  • SQL
  • Perl
  • Active Server Pages
  • CGI
  • JavaScript
  • Solaris
  • Data Base Development Administration
  • Oracle
  • SQL Server
  • DB2/UDB
  • Sybase
  • Informix
  • Access
  • Technical Support
  • Windows NT/2000/98
  • Unix
  • Microsoft Applications
  • LAN/WAN
  • Novell Netware
  • TCP/IP
  • PC Hardware
  • Network Design and Administration
  • Cisco Products
  • Novell Netware
  • Windows NT/2000
  • Unix
  • Linux
  • SNA
  • IPX
  • Routing
  • LAN/WAN
  • TCP/IP
  • Ethernet
  • Ethernet Switching
  • 10 Base-T Switching
  • Virus protection, firewalls
  • Client/server technology
  • Data network protocols
  • Internet connectivity
  • Intranets
  • Web Development Subset
  • Java
  • JavaBeans
  • Java Server Pages
  • Active Server Pages
  • Visual Basic
  • XML
  • HTML
  • JavaScript
  • CGI
  • Perl
  • Cold Fusion

26
CertificationsProliferation of vendor-neutral
and vendor-specific certifications
  • Cisco
  • Cisco Certified Network Association (1 exam)
  • Cisco Certified Network Professional (in
    addition, 2 long exams, or 4 shorter exams)
  • Cisco Certified Internet Expert (in addition, 1
    exam and practical lab exam)
  • Microsoft
  • Microsoft Certified Professional (1 exam)
  • Microsoft Certified Systems Administrator (4
    exams)
  • Microsoft Certified Systems Engineer (7 exams)
  • Microsoft Certified Data Base Administrator (4
    exams)
  • Microsoft Certified Applications Developer (3
    exams)
  • Microsoft Certified Solution Developer (5 exams)
  • Oracle
  • Oracle Certified Associate (2 exams)
  • Oracle Certified Professional (in addition, 2
    exams)
  • Oracle Certified Master (course work, 2 day lab)
  • CompTIA
  • A
  • I-Net
  • Network
  • Server
  • Linux
  • IT Project
  • e-Biz
  • Secruity
  • Novell
  • Certified Novell Administrator
  • Certified Novell Engineer
  • Master Certified Novell Engineer
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