EMAIL BASICS Evaluating Integrated Browser EMail Programs and a WebBased EMail Service

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E-MAIL BASICSEvaluating Integrated Browser
E-Mail Programs and a Web-Based E-Mail Service

• New Perspectives on
• THE INTERNET

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Objectives

• Learn about e-mail and how it works
• Configure and use two popular e-mail programs and
  a popular Web-based e-mail service
• Send and receive e-mail messages
• Print an e-mail message

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Objectives

• Forward and reply to e-mail messages
• Create folders for saving e-mail messages
• File and delete e-mail messages and folders
• Create and maintain an electronic address book

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What Is E-Mail and How Does It Work?

• Electronic mail, or e-mail, is one of the most
  popular forms of business communication.
• Fast and inexpensive.
• Sent and received at any time.

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What Is E-Mail and How Does It Work?

• Protocols rules that determine how the Internet
  handles message packets flowing on it
• SMTP (Simple Mail Transfer Protocol) decides
  which paths your e-mail message takes
• POP (Post Office Protocol) handles incoming
  messages
• IMAP (Internet Message Access Protocol) used to
  retrieve messages from a server
• MIME (Multipurpose Internet Mail Extensions)
  specifies how to encode nontext data

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What Is E-Mail and How Does It Work?

• The destination mail servers software handles
  the details of distributing the message locally.
• The mail server holds the new message, until the
  recipients computer requests the message.
• Mail client software, or an e-mail program,
  requests the mail server to deliver any stored
  mail to your PC.

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Common Features of an E-Mail Message

• Common Features of an E-Mail Message

Figure 3-1
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Common Features of an E-Mail Message

• E-Mail Message Addressed to Multiple Recipients

Figure 3-2
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Common Features of an E-Mail Message

• The subject line should indicate the messages
  content and importance.
• Use carbon copy and blind carbon copy header
  lines to send mail to people who are not the
  messages main address.
• SMTP, the protocol that handles outgoing mail,
  can only send text messages. More complex
  documents, such as Word documents or Excel
  worksheets, are sent as attachments.

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Common Features of an E-Mail Message

• Sample Signatures

Figure 3-3
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E-Mail Addresses

• A full e-mail address consists of a user name,
  followed by _at_ and the host name.
• Host names are divided by a period, which is
  usually pronounced dot.
• Enter the recipients address carefully.
• The electronic postmaster sends the mail back to
  you if the addressee is unknown.

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Web-Based E-Mail Services
Web-Based E-Mail Message

• Figure 3-4

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Maintaining an Address Book

• Use an address book to save e-mail addresses.
• You can use a unique nickname for each address so
  it is easier to remember.
• A distribution list, or a group mailing list, is
  a single nickname that represents two or more
  individual e-mail addresses.

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Microsoft Outlook Express

• Outlook Express Inbox Window

Figure 3-7
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Microsoft Outlook Express

• Folders list displays a list of folders for
  receiving, saving and deleting mail messages.
• Inbox folder stores messages you have received.
• Outbox folder stores outgoing messages that
  have not been sent.
• Sent Items folder stores copies of messages you
  have sent.
• Deleted Items folder stores deleted messages.
• Drafts folder stores messages you have written
  but not yet sent.

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Microsoft Outlook Express

• Message list contains summary information for
  each message that you have received.
• Contacts list contains information about the
  information stored in your address book.

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Setting Up E-Mail

• Internet Connection Wizard Dialog Box

Refer to Page 16 in the textbook for complete
set-up instructions.
Figure 3-8
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Sending a Message Using Outlook Express

• New Message Window

Figure 3-10
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Sending a Message Using Outlook Express

• Sending an E-Mail Message

Figure 3-11
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Receiving and Reading a Message

• Receiving an E-Mail Message

Figure 3-12
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Viewing and Saving an Attached File

• Viewing an Attached File

Figure 3-13
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Viewing and Saving an Attached File

• Save Attachments Dialog Box

Figure 3-14
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Replying to andForwarding Messages

• Replying to a Message

Figure 3-15
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Replying to andForwarding Messages

• Forwarding a Message

Figure 3-16
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Filing and Printingan E-Mail Message

• Creating a New Folder

Figure 3-17
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Filing and Printingan E-Mail Message

• Filing a Message

Figure 3-18
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Filing and Printingan E-Mail Message

• To print an e-mail message
• Click the message in the message list to select
  it.
• Click the Print button on the toolbar. The Print
  dialog box opens.
• Click the Print button. The message is printed.

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Deleting an E-Mail Message and Folder

• To delete a message
• Select the message in the message list.
• Click the Delete button on the toolbar. The
  message is deleted from the folder and moved to
  the Deleted Items folder.
• Click the Deleted Items folder in the Folder
  list.
• Click the message to select it, and then click
  the Delete button on the toolbar.
• Click the Yes button to confirm the deletion.

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Maintaining an Address Book

• Adding a Contact to the Address Book

Figure 3-20
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Maintaining an Address Book

• Creating a Group of Contacts

Figure 3-21
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Netscape Mail

• Mail Window

Figure 3-22
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Setting Up E-Mail

• Account Wizard

Refer to Page 36 in the textbook for complete
set-up instructions.
Figure 3-23
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Sending a Message Using Mail

• Compose Window

Figure 3-24
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Receiving andReading a Message

• Receiving an E-Mail Message

Figure 3-26
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Receiving andReading a Message

• Viewing an Attached File

Figure 3-27
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Replying to andForwarding Messages

• Replying to a Message

Figure 3-28
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Replying to andForwarding Messages

• Forwarding a Message

Figure 3-29
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Filing and Printing an E-Mail Message

• Creating a New Folder

Figure 3-30
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Filing and Printing an E-Mail Message

• Filing a Message

Figure 3-31
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Maintaining an Address Book

• Adding a Card to the Address Book

Figure 3-33
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Maintaining an Address Book

• Creating a Mailing List

Figure 3-34
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Setting Up aHotmail User Account

• Hotmail Sign-In Page

Refer to Page 53 in the textbook for complete
set-up instructions.
Figure 3-35
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Setting Up aHotmail User Account

• Hotmail Home Page

Figure 3-39
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Sending a Message Using Hotmail

• Hotmail Compose Page

Figure 3-40
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Receiving and Reading a Message

• Hotmail Folder Inbox Page

Figure 3-43
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Filing and Printing an E-Mail Message

• Hotmail Folders Page

Figure 3-46
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Maintaining an Address Book

• Hotmail Create New Individual Page

Figure 3-47
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Maintaining an Address Book

• Hotmail Address Book Page

Figure 3-48