POLICY BRIEFING

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POLICY BRIEFING Client Risk Policy Final
1.0 Approved March 2008
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OVERVIEW

• Client Risk Policy (March 2008)
• Policy Purpose
• Policy Principles
• Links to other policies
• Client Risk Framework
• Client Risk Forms and Tools

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CLIENT RISK POLICY ( MARCH 2008)

• The Client Risk Policy 2008 and all its
  attachments replaces the 2003 Managing Client
  Risks Policy.
• The policy is for implementation in all DADHC
  operated services and funded non-government
  services.
• The Client Risk Profile (Appendix A) was also
  revised.
• The policy links regular risk assessment to the
  clients individual planning process.
• The policy integrates the treatment of risks to
  clients and to staff i.e. they are not separate
  incidents or strictly OHS issues.

PRACTICE SHOULD REFLECT POLICY
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POLICY PURPOSE

• Provides guidance to staff on how to
• identify and assess risks to clients, staff and
  others
• develop client risk management strategies and
  plans
• monitor and review Client Risk Profiles and
  Client Risk Management Plans

IDENTIFYING MANAGING RISK IS CRITICAL
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POLICY PRINCIPLES

• All clients are assessed for risks to their
  health and lifestyle, have an individual risk
  profile and, if required, a risk management plan.
• Occupational Health and Safety and duty of care
  considerations are met while allowing clients to
  take reasonable risks.
• Client Risk Profiles and Client Risk Management
  Plans are reviewed 3-monthly as part of the 6-
  and 12-monthly Individual Planning review
  process.
• Cultural, linguistic and religious needs of
  Aboriginal and Torres Strait Islander clients and
  those from culturally and linguistically diverse
  (CALD) backgrounds are incorporated in risk
  management.
• Disability workers are supported to develop risk
  management competencies including risk
  identification and assessment.

MANAGING RISK IS FUNDAMENTAL TO CLIENT SUPPORT
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LINKS TO OTHER POLICIES
MANY POLICIES INCLUDE RISK IDENTIFICATION
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CLIENT RISK FRAMEWORK

• The Client Risk Framework is a structured
  approach to risk management.
• It enables staff to prevent or minimise injuries
  and incidents before they occur.
• The Framework has five steps
• Risk identification and assessment
• Risk control and planning
• Monitoring
• Reviewing
• Recording
• The Framework is supported by the Client Risk
  Profile and the Client Risk Management Plan.

THE CLIENT RISK FRAMEWORK GUIDES PROCESSES
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STEP 1 RISK IDENTIFICATION ASSESSMENT
STEP 2 RISK CONTROL PLANNING
STEP 3 MONITORING
STEP 5 RECORDING
STEP 4 REVIEWING
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CLIENT RISK FORMS AND TOOLS

• Appendix A - Client Risk Profile all clients
  have one
• Appendix B - Client Risk Management Plan
• Appendix C - Examples of types of Risk
  Management Plans and Support Plans
• Appendix D - Client Risk Profile Register

FORMS AND TOOLS SUPPORT AND RECORD PROCESSES