XML Web Services: VoiceXML

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XML Web Services VoiceXML

• Brand Niemann
• XML Web Services Evangelist
• Data Standards Branch
• February 19, 2002

Disclaimer Any reference to or depiction of the
commercial product of any vendor is for
illustrative purposes only and does not
constitute an endorsement by EPA or the trainer.
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Overview

• 1. Background
• 2. VoiceXML Schematic
• 3. VoiceXML Resources
• 4. Possible EPA Applications
• 5. Pilot EPA Application
• 6. FOSE CIO Council Showcase of Excellence
• 7. Questions and Answers

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1. Background

• What would be a killer application for EPA?
  Bridge the Digital Divide and provide universal
  access to Web content!
• Simple answer The phone remains the ubiquitous
  communications device and can be used to meet the
  new Section 508 requirements, so if you can
  access content via the Web from a browser, you
  can access it using VoiceXML from the telephone.
• More complete answer The VoiceXML Forum, the
  W3C Voice Browser Working Group, and vendors
  provide standards and tools
• http//www.voicexml.org/
• http//www.w3.org/Voice/
• http//studio.tellme.com/

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2. VoiceXML Schematic
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3. VoiceXML Resources

• Tutorial
• http//www.voicexml.org/tutorials/index.html
• 1-800-555-TELL
• The fastest way to get any U.S. forecast
• Say Weather, then a city and state, or enter the
  zip code, to interrupt say stop, and for extended
  forecast for your city, say Tellme More.
• Search Vortal (e.g. Google) by typing words on
  your keypad
• From the TellMe menu, say extensions and enter
  86782.

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4. Possible EPA Applications

• Voice access to the EPA Topics Web pages
• http//www.epa.gov/epahome/topics.html
• Voice access to EPAs first XML database
• http//www.epa.gov/ceppo/lepclist.htm
• Develop and run VoiceXML applications on the
  Tellme.com server for free that can be paid for
  by consumers via per minute fees.

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5. Pilot EPA Application

• OSWER's Chemical Emergency Preparedness and
  Prevention Office Local Emergency Planning
  Committee Database (LEPC)
• FileMaker XML Schematic
• Web Site HTML
• http//www.epa.gov/ceppo/lepclist.htm
• Web Site XML
• http//130.11.53.73/lepc/FMPro?-dbLEPC.FP5-forma
  t-fmp_xmlzip_lepczip_code22181-find
• VoiceXML file and phone number
• XML Spy 4.2
• 1-866-745-7735

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6. FOSE CIO Council Showcase of Excellence

• The applications of the 16 finalists will be
  displayed and demonstrated at the CIO Showcase of
  Excellence Booth at FOSE, March 19th through
  March 21st (http//www.fose.com/).
• The final four winners of the 2002 Federal CIO
  Council Showcase Award will be selected by the
  CIO Council Executive Committee, and will be
  announced at the CIO Council Awards luncheon at
  FOSE on March 20th from 1130 - 1245 in room 39,
  Washington DC Convention Center.

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6. FOSE CIO Council Showcase of Excellence

• The 16 finalists
• 1.  Department of the Interior, Recreation .gov
• 2.  Social Security Administration, Employer
  Services Online (ESO)
• 3.  Small Business Administration,
  BusinessLaw.gov
• 4.  Small Business Administration, HUBZone
• 5.  United States Mint, Pallet Tracking System
• 6.  Department of Defense, Common Access Card
• 7.  Federal Energy Regulatory Commission, FERC
  On- Line
• 8.  Department of Housing Urban Development,
  Enterprise Architecture
• 9.  Department of Housing Urban Development,
  Office of Native American Programs, Native
  American Economic Development Portal (Native
  eDGE)
• 10.  Department of Education, e-Grants
• 11.  Environmental Protection Agency, Natural
  Language Interface to Web Content (VoiceXML and
  the FedGov Content Network)
• 12.  Department of Transportation, Transportation
  Virtual University (TVU)
• 13.  DOD - Defense Manpower Data Center,
  Biometric Identification System (BIDS)
• 14.  DOD - Defense Logistics Agency, DAASC
  eBusiness Gateway
• 15.  National Institute of Standards
  Technology, CSEAT Program
• 16.  DOD - Defense eBusiness Program Office,
  Central Contractor Registration (CCR) System

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6. FOSE CIO Council Showcase of Excellence

• The Environmental Protection Agency, Natural
  Language Interface to Web Content (VoiceXML and
  the FedGov Content Network) Team
• Peter Gattuso, Chemical Emergency Preparedness
  and Prevention Office (CEPPO), U.S. Environmental
  Protection Agency (EPA), LEPC Web Application
  Development.
• Greg OConnell Jim Stilwell, TellMe Networks,
  Inc., VoiceXML.
• Jerry McFaul, Computer Scientist, US Geological
  Survey, FileMaker Software and Web Server
  Hosting.
• Jonathan Jarvis and Mark Fredrickson, NextPage,
  Inc., NXT 3 P2P Platform Software.
• Brand Niemann, Office of Information Collection,
  Environmental Information, U.S. Environmental
  Protection Agency (EPA), FedGov Content Network
  Development and Project Management.
• Susan Turnbull, Office of Governmentwide
  PolicyUS General Services Administration,
  Project Advisor.
• Owen Ambur, Co-Chair, Federal CIO XML Working
  Group, and U.S. Fish and Wildlife Service,
  Project Advisor.

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7. Questions and Answers

• Peter Gatusso, 202-564-7993
• Greg OConnell, 301-941-1853
• Jim Stilwell, 760-723-8253
• Jerry McFaul, 703-648-7126
• Jonathan Jarvis and Mark Fredrickson,
  801-768-7500
• Brand L. Niemann, 202-566-1657
• Susan Turnbull, 202-501-6214
• Owen Ambur, 703-358-2138