Faster Projects Through Organised Communication

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Faster Projects Through Organised Communication

• Business Communication Engineering for Faster
  Projects, Better Results, and Motivated People
• Prof. Dr. Dr. Helwig Schmied, University of
  Strasbourg
• Dr. Kenneth M. Brown, Communigram SA

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Why Organised (Streamlined) Communication?

• How full are your project members e-mail boxes?
• How many of your project managers still use Excel
  to do the operational management of the
  project?
• Are your people also spending up to 30 of their
  time chasing all sorts of readily available
  information?
• Are your people spending too much time
  communicating ?
• In meetings
• Online (Forums, Project rooms, )
• Dont you want to get rid of that? How about
  getting in control?
• Define exactly who does what, who speaks with who
  
• Figure out what was said and done, who said what
  when
• Get a real overview of progress and of
  accidents waiting to happen
• Make it all come alive

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Overview

• History SICPARI, Communigram
• Communigram Philosophy and Methodology
• Communigram Toolset
• Benefits and References

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The History of Business Communication
Engineering

• 1993-95 SICPARI Project lead time cut by 50
• 1995-02 Development of the details of the
  methodology with Bosch
• 1997-04 Development of the Communigram
  (Methodology and Software)
• Since 2003 Introduction in Industry

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Project SICPARISimultaneous Engineering in Car
Producing And Related Industries

• Scope
• Reduce time-to-market
• Catch up with Japanese car producers
• Partners
• Renault
• PSA
• Daimler-Benz
• Volkswagen
• FIAT
• Production Equipment Suppliers
• KUKA, Excello, Siemens,
• Renault Automation, PCI, Comau,

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Results of Project SICPARI

• To cut time-to-market in half, you have to
  organize communication
• Gantt und PERT follow the wrong approach people
  and results should be in the center of concern
• First appropriate methodology (5 Ws)
• First european vehicle developed in 25 months
  (Lancia Y)

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What is Business Communication Engineering?

• The New Approach to Project and Process
  Management
• A Philosophy
• A Methodology
• A Toolset (Communigram)

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The 5 Ws of Communication

• Which Information ?
• Who with Who ?
• To Who ?
• When ?
• All this needs to be planned and controlled!

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Which Information?
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Who with Who?Responsibilities
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When and to Who?Client-Supplier Relationships

• The Communication Flow

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Projects are complex
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but in Communigram you keep an overview by
selectively zooming in on parts of your project
and your organization

• Communigram recalculates all communication links
  so that you can see the Big Picture
• The overview is much better than in any other
  tool
• Missing communication between departments
  instantly becomes visible (!)

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myCommunigram Personalized Communigram
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myCommunigram Traffic Light Pre-Warning System

• Chris is currently working on the Technology
  Watch review to produce a report on Competitive
  Technologies

• He has problems getting the information together,
  so he sets the traffic light to yellow to inform
  his colleagues

• The comment he enters is visible to all via a
  ToolTip

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Communigram is the Simple, Methodology-Based
Interface to the Various Systems used in Project
Lifecycle Management (PLM)
Portals
Collaborative Tools
Workflow
Access and alerts
Access and alerts
Objectives / Knowledge to produce
Cost and time controlling
DocumentManagement
Communigram
Task hierarchy, qualitative controlling and
replanning
PDM
Quantitative controlling of time and costs

• Compatible with market standards
• Microsoft
• Primavera
• SAP

Operations planning Tasks and Costs
Source EDS
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Break down business objectives into a hierarchy
of deliverables
LivingProject plan
Clear objectives
Up-to-date Documentation
Integrate ideas, deliverables and related
documentation
Engineer business communication
Early-Warning System
Find departments, competencies, and people and
integrate them
Dynamic Deliverable Workflow
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Typical Progress Curve
Project results
Time
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The Effect of Engineered Communication Use for
initial planning and structuring of the project
Project results
Time
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The Effect of Engineered Communication Use for
project tracking and controlling

• The project stays on course
• LivingPlanning keeps project plan up to date
• The Early-Warning System shows where problems
  arise and what the consequences are
• Immediate reaction through Decentralized
  Controlling

Project results
Time
Meet deadlines !
Faster project completion !
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How Engineered Communication Leads to Faster
Projects

• The Deliverable Flow is planned and is complete
• Project plan comes to life and is lived by the
  people doing the work
• People clearly know what deliverables need to be
  elaborated and work more efficiently
• Less Rework
• Less Firefighting
• Time gain through automated transfer and sign-off
  of deliverables
• Effective Early-Warning System
• Strong motivation of all project members
• Bottom Line
• Faster Projects
• Better Results
• Motivated People

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Contact

• ulp.u-strasbg.fr
• www.communigram.com

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Thank you for your Attention!

• Questions?