2 Cathay Pacific Technical Training 3 Who Are Our Training Customers
Cathay Pacific - Flight Operations
Dragonair - Flight Operations
Air Hong Kong - Flight Operations
Cathay Pacific - Line Maintenance
Supporting Cathay Dragonair and Air Hong Kong
Hong Kong line maintenance base maintenance handled by our sister company HAECO
4 Combining Maintenance And Flight Training In One School
This has been Cathays policy for a long time.
Allows trainers to have and to share the bigger picture with their customers.
Simulation has always been accessible.
5 Training Flight Crew vs. Training Maintainers
Flight Crew Training has three basic elements
Technical (Web Based Training face to face instruction and hands on in IPT ).
Procedural (briefing practical in IPT/FFS).
Handling (briefing practical in FFS base training line flying under supervision).
Flight Crew have to show high levels of competency with rigorous practical testing often done in a simulated environment.
6 Training Flight Crew vs. Training Maintainers
CX historical maintenance training
Knowledge (CBT instruction)
Procedural (docs briefing some practical in FFSFTD and field trips)
What competency did maintainers show at the end of this
7 Knowledge is Good!
Maintenance training has always had a strong bias towards knowledge.
Weve expected our engineers to already be competent at the practical side with lots of hands on experience allowing them to apply this knowledge.
66/147 very clear on the measurement of the knowledge requirements is it so clear on the practical
8 Time Does Not Equal Experience
Two weeks at a base station MRO is not the same as two weeks (or even two months) at a line station!!!
This becomes a greater issue with the current generation of aircraft Complex yet Reliable.
Experience is being diluted the industry is growing the demographics of the maintenance workforce is changing and technology is moving on.
9 Support Aids Have Moved On Too!
Better fault reporting (AHM AIRMAN)
Maintenance is far more procedural than before
Its less about knowledge and more about competence with systems and procedures.
10 The New Reality
Knowledge is important but its more about competence with the support tools.
Technology can assist with this.
11 What Type Of Maintenance Training Do We Provide
HKAR 66 / 147 B1 and B2
Engine Run Up
12 How Can Technology Support
Cathay has invested in Maintenance Training Simulation
777-300 Virtual Maintenance Trainer in service.
Full simulation with BITE and malfunctions.
A320/ A330/ A340 Virtual Maintenance Trainer - EIS 4Q 2007.
B747-400 3d Maintenance Trainer EIS January 2008.
13 How Can Technology Support
We use these trainers to give students hands on practice in using the aircraft systems and also to perfect troubleshooting and maintenance procedures.
All in a safe and repeatable environment.
14 What We Can Do In The Classroom 15 Challenges
Existing curriculum and materials need to be overhauled!
Trainers need support in their new roles!
Developing and measuring competency is very different from imparting knowledge.
We need to get the maximum benefit and credit out of our investment in technology.
Competence is where we need to move to as an industry.
Our experience to date has been very positive but the effort required is not to be underestimated.
This equipment is expensive industry has to look at this as an issue if it is going to become widely adopted.
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