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WLCGEGEEOSG Interoperability and User Support

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User who want to cross grid boundaries need to know the environments will be similar ... OSG Footprints. Global Grid User Support. Each OSG VO and EGEE ROCs system ... – PowerPoint PPT presentation

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Title: WLCGEGEEOSG Interoperability and User Support


1
WLCG-EGEE-OSG Interoperability and User Support
  • Torsten Antoni (EGEE)
  • Rob Quick (OSG)

2
Agenda
  • Goals
  • Why interoperate?
  • Communication
  • Formal communication via ticketing
  • Publication and notification
  • Conclusion

3
Goals of Interoperability
  • Seamless operations for users that cross
    administrative boundaries
  • User who want to cross grid boundaries need to
    know the environments will be similar
  • Applications must function properly without
    major changes
  • Site Functional Tests (SFTs) for site status
    available in all directions
  • Cross grid publication and notification
  • Successful Interoperations Operations
  • Provide The GRID to users is vital for
    pervasiveness and sustainability

4
Road to Interoperability(The WLCG-OSG-EGEE
Story)
  • Why is interoperability important?
  • To Virtual Organisations?
  • More resources
  • To users?
  • Simpler access to the resources
  • To EGEE and OSG Operations groups?
  • Test operations procedures outside of native
    environment
  • To middleware developers?

5
Communication
  • Joint Meeting (every 6 months)
  • Weekly WLCG Operations Meetings
  • Individual Communications
  • Software groups
  • Monitoring groups
  • Operations teams
  • The Ops VO
  • SFTs

6
More Communication
  • Ticketing
  • OSG Footprints
  • Global Grid User Support
  • Each OSG VO and EGEE ROCs system
  • All these helpdesks/ticketing systems are
    connected and are used for user support and for
    operations to formally communicate inside and
    across the infrastructures

7
More Communication
8
Publication and Notification
  • BDII
  • SAMs
  • VORS, FOC
  • Critical Updates
  • Security Notifications
  • Standard patches and updates

9
Conclusions
  • The process has begun
  • Communications are flowing
  • Operations problems are getting solved
  • Both EGEE and OSG are committed to
    interoperability
  • Interoperations with other grids will be
    addressed
  • Successful Interoperations Operations
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