Title: The Essential Piece The Seven Practices of Highly Effective Organizations
1The Essential PieceThe Seven Practices of Highly
Effective Organizations
- Facilitated By
- Paul Daniels
2Video
Goal!
4
Foundation
3The Three Levels of Effectiveness
6
Foundation
4Video
Roots of Effectiveness
4
Foundation
5The Stages of the Maturity Continuum
5
Foundation
67 Practices of Highly Effective Organizations
Interdependence
PUBLIC VICTORY
PUBLIC VICTORY
7What Do You Really See?
7
Foundation
8See-Do-Get
Paradigm
Behavior
Result
7
Foundation
97 Practices of Highly Effective Organizations
Interdependence
PUBLIC VICTORY
10Administrative Systems and Procedures
- Practice 1 Check your vital signs
- Check that the stability of the provided service
is running in optimal form and growing.
11Administrative Systems and Procedures
- Accessed through
- Having processes in place to manage projects,
programs, and initiatives - Provide continuous training to ensure projects
run smoothly - Establish goals and monitor for their achievement
within a specific time period
12Planning ROMA
- Practice 2 Walk the talk
- Use the strategic plan to guide the agency
13Planning ROMA
- Achieved through
- Linking mission/vision/values with strategies
- Consistently assess needs of the community
- Key performance indicators and goals mentioned in
the plan are tracked and attained - Making all goals clear, measurable and attainable
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15Walk the talk
16Planning ROMA
AGENCY MISSION
SUPPORT ONE ANOTHER
STAFF
MANAGEMENT
17Human Resources
- Practice 3 Strengthen your muscles
- Staff and management work together to ensure work
systems run optimally.
18Human Resources
- .
- Achieved through
- Consistently measuring staff development through
clear concise job standards which supports agency
mission - Keeping current and looking ahead through weekly
staff meetings and training - Addressing employee care through fringe benefits
and retirement plans
19Live North of the Line
- Preparation
- Prevention
- Planning
- Relationship building
- Re-creation
- Values clarification
- Crises
- Pressing problems
- Deadline-driven projects, meetings,reports
Live North of the Line
- Trivia, busywork
- Irrelevant phone calls, mail, e-mail
- Time-wasters
- Escape activities
- Excessive TV, Internet, relaxation
- Needless interruptions
- Unnecessary reports
- Unimportantmeetings, phone calls, mail, e-mail
- Other peoples minor issues
3
66
Habit
Put First Things First
20xQ Tells You
What percentage oftheir time do workers
spendbelow the line?
40
3
66
Habit
Put First Things First
21HumanResources
MANAGEMENT
Communicate
STAFF
22Video
The QIILifestyle
3
73
Habit
Put First Things First
23Financial Management
- Practice 4 Follow your money
- Financial resources support the goals of the
agency
24Financial Management
- Achieved through
- Having financial systems which are integrated
into the agencys performance management system - Making sure every dollar has its place with no
unresolved questioned costs
25Leadership
- Practice 5 Show integrity
- Know the mission of the agency and execute it in
every decision or action.
26Leadership
- Accomplished by
- Leveraging CSBG dollars to acquire more
- Engage your Board in the financial planning
process - Engaging your staff and partners by communicating
clearly - Focus on relationships
27Video
The Nature of Leadership
5
115
Habit
Seek First to Understand, Then to Be Understood
28Board Governance
- Practice 6 Work your body
- Ensure diversity and keen oversight amongst all
processes (fiscal, fundraising, planning, and
decision-making).
29Board Governance
- Attained through
- Clear defined roles and responsibilities
- The establishment of a formal planning process
- Visioning for the future
30Partnerships
- Practice 7 Friend-raising
- Works in harmony with others to reach greater
success.
31Partnerships
- Accomplished by
- Establishing new partnerships
- Sustaining old partnerships
32Video
2005 Award of Excellence
5
115
Habit
Seek First to Understand, Then to Be Understood
337 Practices of Highly Effective Organizations
Interdependence
PUBLIC VICTORY