Planning

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Planning Recruiting
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Lecture Outline

• Then and Now.
• Planning
• Definition and Steps
• Managing Surpluses/Shortages
• Downsizing/Temporary Workers
• Succession Planning
• Recruitment
• Definition and Types
• Process Personnel Policies, Sources, Recruiter
  Characteristics
• Realistic Job Preview
• Web Sites

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What Have We Done?

• Introduction to managing HR
• HR trends
• EEO safety
• Work analysis and job design

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Where are We Now?

• Planning recruiting
• Selecting placing
• Training
• Then what?

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Planning
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Planning

• Planning definition
• A process and set of activities undertaken to
  forecast an organizations labor demand
  (requirements) and internal labor supply
  (availabilities), to compare these projections to
  determine employment gaps, and to develop action
  plans for addressing these gaps.
• Three steps
• Forecasting (labor requirements and
  availabilities) Determine gaps
• Goal setting and strategic planning
• Implementing and evaluating the plan

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Model of HR Planning Steps
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Quick Quiz

• Which of the following are reasons why
  organizations do HR planning?
• Reduce costs
• Improve the overall business planning process
• Provide more opportunities for women, minority
  groups, and disabled individuals in future growth
  plans
• Identify the specific skills available and needed

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How to Deal With Discrepancies

• Managing a surplus
• Downsizing
• Planned elimination of large numbers of personnel
  with the goal of enhancing the organizations
  competitiveness
• Early retirement programs
• Programs that encourage older workers to leave
  voluntarily
• Managing a shortage
• Employing temporary and contract workers
• Outsourcing

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Quick Comics
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Quick Fact

• Over 85 of the Fortune 1000 firms downsized
  between 1987-2001, resulting in more than 8
  million layoffs.

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Discussion Question

• Do you think downsizing works (no pun intended)?
  Under which situations could it work most
  effectively?

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Discussion Question

• Is it better to treat temporary workers like
  outsiders or like members of the organization?
• How will choosing either of these approaches
  impact regular employees?

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Quick Quiz

• A public accounting firm of 250 employees
  realizes they have a surplus of 15 support
  personnel (not auditors). What should they do?
• Hire temporary workers
• Offer early retirement
• Downsize people in those positions
• Wait for attrition and implement a hiring freeze
  for those positions

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Summary Table of Surplus/Shortage Options
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Succession Planning

• Definition
• Focuses on ensuring key critical management
  positions in an organization remain filled with
  individuals who provide the best fit
• Involves identifying key management positions the
  organization cannot afford to have vacant
• Purposes of succession planning
• Facilitates transition when employee leaves
• Identifies development needs of high-potential
  employees assists in career planning

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Executive Replacement Chart
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Recruiting
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Recruiting

• Recruiting definition
• Any activity carried on by the organization with
  the primary purpose of identifying and attracting
  potential employees.
• Types of recruitment
• Internal recruitment
• The process of looking inside the organization
  for existing qualified employees who might be
  promoted to higher-level positions.
• External recruitment
• The process of looking to sources outside the
  organization for prospective employees.

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Discussion Table
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Parts of the Recruiting Process

• Three parts
• I. Personnel policies
• Decisions about how organization will carry out
  HR management, including how to fill job
  vacancies
• II. Recruitment sources
• Where to find applicants?
• III. Characteristics of the recruiter
• Traits and behaviors

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Model of Recruiting Process
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I. Personnel Policies

• Internal vs. external?
• Open vs. targeted?
• Advertising strategy?
• Which part of the organization will be emphasized?

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Discussion Question

• What is employment-at-will?
• Is Florida an employment-at-will state?
• Do you think employment-at will is fair?

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II. Recruitment Sources

• Internal
• Job posting
• External
• Referrals
• Ads
• Internet
• Employment agencies
• Colleges/universities

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Discussion Question

• When searching a web site of an organization that
  you may want to work at, what do you look for?
• What factors are most important to you when you
  look for a job?

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Does Pay Matter Most?
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Quick Fact
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III. Recruiter Traits and Behaviors

• Traits of the recruiter
• Demographics
• Personality
• Behaviors of the recruiter
• Providing accurate information

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Quick Quiz

• Rate each statement as True or False
• Applicants respond more positively when the
  recruiter is an HR specialist than line managers
  or incumbents.
• Applicants respond positively to recruiters whom
  are warm and informative.
• Personnel policies are more important than the
  recruiter when deciding whether or not to take a
  job.
• Realistic job previews should highlight the
  positive characteristics of the job rather than
  the negative.

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Realistic Job Preview (RJP)

• Realistic job preview definition
• Informing applicants about all aspects of the
  job, including both its desirable and undesirable
  facets.

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RJP Example
The McDonald's Realistic Job Preview CD is used
to give potential and new employees a feel for
working at McDonald's. The CD contains valuable
job information and audio interviews with current
employees. It also has a downloadable screen
saver.
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Discussion Question

• Why would an organization try to provide accurate
  information to a job applicant even if that
  included mentioning some negative things about
  the job/organization?

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Recruiting Web Sites

• Career Builder http//www.careerbuilder.com
• Carries its own listings and offers links to
  sixteen specialized career sites.
• Employment Guide http//www.employmentguide.com
• Another leading career resource site, has
  thousands of job listings from hundreds of major
  companies.
• FlipDog http//www.flipdog.com
• Features more than 400,000 jobs and 57,000
  employers in 3,700 locations.
• HotJobs http//www.hotjobs.com
• Owned by Yahoo, offers advanced management
  features and smart agents to streamline the
  recruiting process
• JOBTRAK http//www.jobtrak.com
• A leading college recruiting site, has more than
  40,000 listings and links to 750 campuses in the
  United States.
• JobWeb http//www.jobweb.com
• A college recruiting site run by the National
  Association of Colleges and Employers.
• Monster.com http//www.monster.com
• One of the oldest and largest general recruiting
  sites on the Internet, with more than 50,000
  listings.
• Net-Temps http//www.nettemps.com
• The webs leading site for recruiting temps
• Spherion (formerly E. Span) http//www.spherion.c
  om
• One of the largest and best-known web recruiting
  sites

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Take-Home Points

• Planning
• Understand what HR planning is and why important
• Think about effects of downsizing
• Aware of succession planning in your career
• Recruitment
• Aware of pros and cons of internal vs. external
• Examine own job search process and what is
  important to you