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Creating Community Connections

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One-Stop Career Centers. Community Colleges/Universities/Schools ... Online: Career Builder, Monster.com. Search Firms 'head hunters' Newspaper. Recruitment Sources ... – PowerPoint PPT presentation

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Title: Creating Community Connections


1
Creating Community Connections
2
We will discuss
  • Current Economic Employment Trends
  • Diversity Employment
  • Employment Strategies
  • The Art of Networking
  • Customer Service to Businesses
  • Use of Technology

3
We will discuss
  • Strategies to develop and/or improve community
    relationships with
  • Businesses
  • Area organizations
  • Community service providers
  • Schools

4
Economic Trends
  • Unemployment is increasing

5
Economic Trends
  • Unemployment is decreasing

6
Economic Trends
Depends upon the sector.
7
Maryland Unemployment Stats
  • Unemployment for Maryland for 2007 averaged 3.8.
    Down from 4.2 in 2004.
  • Full employment is considered about 5
  • More jobs than people to fill them.

Workforce Shortage
8
Maryland Migration Stats
9
Prepared for Worker Shortage?
Source 1998 SHRM/AARP Older Workers Survey
10
Emerging workforce sources
  • Veterans
  • Immigrants
  • Aging Workers
  • Welfare/TANF Recipients
  • People with Disabilities

11
People with Disabilities
  • Unemployment rate for people with disabilities is
    at least
  • 3 to 5 times
  • that of those without disabilities

70 of people with disabilities are not working
12
Then and, yes, still now
  • How nice for the less fortunate
  • Charity Work
  • You must feel good
  • Social Worker

13
Progress in a new direction
  • Business Commitment to Diversity
  • One-Stop Career Centers
  • Disability Program Navigators
  • Partnerships in the community
  • Universal Access
  • Expanded Job Opportunities

14
Focus on
  • ABILITY

15
Community Connections
16
Networking
17
The Art of Networking
  • Many JOBS are never advertised
  • Filled through word of mouth-a.k.a. Networking!
  • Its who you know!

18
Networking
  • Involves movement
  • Beyond your
  • Comfort zone
  • Results in
  • new relationships
  • and friendships

19
Business, Schools, Providers
How do you meet them??
20
First..
  • Use your current contacts

Mary
Chris
YOU
21
Work Contacts
  • Disability Program Navigator
  • Business Services Reps
  • Career/Core Services

22
Work Contacts
  • Maryland Department of Education
  • Division of Rehabilitation Services
    Counselors
  • Workforce Investment Board
  • Adult Youth Services
  • Partners in your One-Stop

23
Social Contacts
  • Relatives
  • Friends
  • Acquaintances
  • Previous employment contacts

24
Business Hangouts
25
Business Hangouts
  • One-Stop Career Centers
  • Community Colleges/Universities/Schools
  • Health Clubs - YMCA/Golf/Tennis, etc.
  • Religious/Churches
  • Fraternal organizations
  • Rotary Clubs, Lions, etc.

26
Business Hangouts
  • Internet
  • Google is your Friend
  • Advertisements on local web pages
  • Local Newspapers
  • News/promotions/events
  • Classifieds
  • Trade publications

27
Staffing Companies
  • Pre-screen applicants
  • Time saver for employers
  • They understand employers requirements

However, Many times will toss applications with
broken work histories
28
Source of Employment
  • Labor Organizations/Apprenticeships
  • Teamsters
  • AFL-CIO www.aflcio.org
  • American Postal Workers
  • IBEW International Brotherhood of Electrical
    Worker

29
Service Providers
  • Employment Programs
  • Disabilities
  • Cognitive, Developmental
  • Deaf
  • Blind
  • Mental Illness

30
Service Providers
  • Supported Employment Programs
  • Incarcerated
  • Veterans Administration
  • Employers Support of the Guard and Reserve
  • Church based organizations - Joseph House
    Ministries

31
Service Provider Hangouts
  • One-Stop Career Centers
  • Chambers of Commerce Job Fairs
  • Business Leadership Network
  • SHRM Society for HR Management
  • Community Colleges/Universities/Schools
  • Health Clubs - YMCA/Golf/Tennis, etc.
  • Religious/Churches
  • Fraternal organizations
  • Rotary Clubs, Lions, etc.

32
Schools - High Schools
  • At the Board Level
  • Supervisor of Special Ed. Alternative School
    Secondary Education
  • At the School Level
  • Principal is the typically Boss
  • Guidance
  • General
  • Work study, internships
  • Career Technology Education
  • Craft Committee meetings
  • Teachers are your greatest asset!

33
Schools Community Colleges
  • Dean of Workforce / Technology
  • Department Heads
  • Professors are your greatest assets
  • Craft committee meetings
  • Career Services
  • Serve current students or grads

34
Schools - Universities
35
School Personnel Hangouts
  • One-Stop Career Centers
  • Chambers of Commerce Job Fairs
  • Business Leadership Network
  • SHRM Society for HR Management
  • Community Colleges/Universities/Schools
  • Health Clubs - YMCA/Golf/Tennis, etc.
  • Religious/Churches
  • Fraternal organizations
  • Rotary Clubs, Lions, etc.

36
Use Your Current Contacts
  • Disability Program Navigator
  • Business Services Reps
  • Career/Core Services
  • Rehab Services Reps
  • Workforce Investment Board
  • Youth Services
  • Partners in your One-Stop

37
Recruitment Sources
  • One-Stop Job Market
  • Staffing Agencies
  • Online Career Builder, Monster.com
  • Search Firms head hunters
  • Newspaper

38
Recruitment Sources
  • University Career Services
  • Internships
  • Schools, Career Technology Education
  • Employee referrals
  • HR Department Internal recruitment
  • Word of Mouth

39
How we should be viewed
  • Asset to Business
  • Recruitment Source
  • Workforce Specialist
  • Community Resource
  • Diversity Resource

40
Employers
What is the first thing an employer looks for in
recruiting employees?
The Ability to Show-Up to Work Attendance!
41
Understand Your Customer - HR
  • The expertise of Human Resources
  • can vary greatly.
  • Dont
  • ASSUME
  • they are experts

42
Human Resource Managers
  • Executive level
  • HR Professional
  • Office manager
  • Jack of all trades, master of none -
    Comptroller, operations manager, owner,
  • first line supervisor, etc

43
HR Focus Areas
  • HR is a cost center vs. revenue generator

44
HR Focus Areas
  • Work place diversity
  • Compensation and benefits
  • HR Technology
  • HR Measurement
  • HR Consulting
  • Staffing Management
  • Global HR
  • HR Outsourcing


45
Recruit, Employment, Retaining
For job candidates with Disabilities
  • Recruitment costs are typically lower
  • Retention is typically higher
  • Can favorably affect employee morale
  • Attendance is the same or usually better
  • Its Good Business
  • Financial benefits

46
How Government is perceived
  • Bureaucratic government
  • Reaction time is too slow
  • Glossary of common terms are different

Opportunities
47
Approaching Contacts
  • Prepare an answer to
  • the age old question
  • Who are you and
  • what do you do?

48
Change your terms for employers!
  • Client
  • Consumer
  • Customer

JOB CANDIDATE OR APPLICANT OR REFERRAL
49
HR vs Hiring Supervisor
50
How to position ourselves?
  • Improve and Expand Business Relationships
  • Understand Todays Job Market
  • Know Your Applicants
  • Use Partners in the One-Stops
  • Network, Network, Network

51
Employment Strategies
Possible Suggestions
  • Part-time
  • Shared jobs
  • Flex-time
  • Restructure job descriptions
  • Job Trial
  • Allow candidate to be part of the solution
  • Think outside the box Brainstorm!

52
Recruit, Employment, Retaining
Help your job candidates list their own reasons
as to why they should be hired
53
Keys to Employment Success
  • Communication
  • Communication
  • Communication

54
Community Connection Techniques
  • Be professional
  • Understand business needs
  • Be a recruitment specialist
  • Match applicant talent with business need

55
Community Connection Techniques
  • Be prepared for networking events
  • Turn your cell phones off during meetings!
  • Do not answer your phone during a conversation!
  • Use your Business Card
  • Follow Up Create a Tickler File
  • Keep a record of your networking efforts

56
Community Connection Techniques
  • Remember
  • People enjoy helping
  • Information and advice are Free
  • People love to talk about themselves
  • Most people can fit a half an hour into their day
  • Know when to stop talking

57
Community Connections
  • DO YOUR
  • HOMEWORK!
  • Get familiar with
  • the business
  • before
  • Contacting them

58
Connecting after Networking
Customer Service
  • Pick up the phone
  • Briefly identify/introduce yourself and your
    organization
  • Give a referral name if possible or why you are
    giving them a cold call
  • Ask for the appointment and that it will
  • take 15 minutes or so
  • Thank them - no matter what

59
Relationship Building
  • Follow-up after the sale! Your integrity, honesty
    and reputation are key to future success!
  • Regular phone contact
  • Its OK to say I dont know

60
Rejection
  • Reject Rejection
  • Perseverance and Persistence Pays
  • Integrity is It
  • Patience is a Policy (ok, a Must!)

61
Green Human Resource
  • Renewable Human Resource!
  • Renew Perceptions
  • by shifting the focus on
  • Ability

62
From Two Disability Program Navigators to you
  • Have Fun
  • Be Creative
  • Follow through
  • If you dont love it, dont do it
  • Maggie Leedy, Lead Disability Navigator
  • MontgomeryWorks mleedy_at_montgomeryworks.com
  • Jackie Gast, Director, ESBLN
  • Eastern Shore Business Leadership Network
  • Disability Program Navigator jackie_at_esbln.org

63
Resources
  • Disability Program Navigator
  • See handout for contact listing in your area
    and sign up for the newsletter for Maryland
    information navigator_at_mdworkforcepromise.org
  • Equal Employment Opportunity Commission
    www.eeoc.gov
  • Maryland Career and Workforce Information
    http//www.dllr.state.md.us/lmi/
  • Maryland Chamber of Commerce www.mdchamber.org
  • MD Dept. of Education, Division of Rehabilitation
    Services, http//www.dors.state.md.us/dors
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