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Service Quality - PowerPoint PPT Presentation

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Title:

Service Quality

Description:

... on customers (British Airways) Sets clear ... not happy but repurchase British Airways with. information on quality. of ... British Airways. Topics ... – PowerPoint PPT presentation

Number of Views:949
Avg rating:3.0/5.0
Date added: 21 July 2009
Slides: 26
Added by: Username withheld or not provided
Learn more at: http://www2.mccombs.utexas.edu
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