The User Experience and designing digital support for use in museums and galleries

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The User Experience and designing digital
support for use in museums and galleries

• Kiyoka FUSHIMI
• Hiroshima Kokusai Gakuin University

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?Table of contents

• 1. Museum services on the Internet
• 2. Current Examples
• in the Assistance of Art work Appreciation
• 3. Purpose of Research
• 4. Design Proposal
• 5. Test of the Design
• 6. The Summary and the Future Prospects

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Museum services on the Internet

• Museums are for education and recreation
• 2. However as various Contemporary artworks
  have been created, many works are too difficult
  for a common
• viewer to understand.
• 3. The development and practical use of
  digital medias
• It is rapid penetration of Internet
• Diversification of usage of a mobile phone

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Current Examples
The VANGI MUSEO Sculpture Garden Museum in
Shizuoka prefecture Offered mobile phone
guides simultaneously with its opening
in April, 2002. Text based guide.
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Current Examples
Toba Aquarium in Mie prefecture Has been
performing guided tours via mobile phones
since 1999. This device allows media in the
form of still pictures and video. Guides for
this system correspond to an exhibition label
(about 400 kinds)inside the hall.
A number of an exhibition room
A number of a water tank
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Current Examples
Yokohama triennale 2005 RFID Radio Frequency
Identification The experiment was November, 5,
2005.
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Purpose of Research
These examples only allow for information about
works or exhibitions to be given or
exhibitions to be given. In order for
viewers to deepen their appreciation and to
broaden their view, these systems are not very
useful. Further there is no system that allows
for avoiding time restrictions and sharing
information and experiences with
others. A viewers own language can allow
for semantic attachment to a work.
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Purpose of Research
This system is for a beginner Defined as
someone unfamiliar with art appreciation The
system has two goals observation and expansion.
One is to promote deep observation by allowing
the viewers experience to be recorded
into a mobile phone while the viewer is in front
of the actual work. Another is to extend the
viewers perspective by referring to the records
of others. Important design points for this
system. The interface design should make it
as easy as possible for a beginner in art
appreciation to - Write their own comments
- Read comments
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Purpose of Research
Two Design Test Toyota Municipal Museum of
Art. Hiroshima City Museum of Contemporary
Art. Purpose of Design Tests Allow User
Experience to refine system design.
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Design Proposal

• When communicating information
• through a mobile phone,
• the information used must be intelligible for
  users
• and must allow for communication of
• information without stress.

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Concept of Design in this Research
In this research, based on User-Centered Design
(USD), a user is placed at the center of
the design process. ISO (International
Organization for Standardization) 13407 refers to
a standard regarding human-centered design,
called by the Human-centered design processes
for interactive systems. (was enacted in
1999) J I S (Japanese Industrial Standards),
which is a domestic standard, translated as
"a human-centered design process for an
interactive system", (was enacted in 2000).
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Function and Composition of this System
Functions of this System Recognition with a
password Selecting works Writing
comments Reading comments Work
description Artist description
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Function and Composition of this System
Composition of this System
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The design of instruction of Toyota Municipal
Museum of Art
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The design of instruction(Toyota)
Interface productionMacromedia Flash Lite 1.1
Adobe illustrator CS2,Adobe Photoshop
CS2, CGI(perl) At the
hall, the password of the day is input at
login. Simple operation
password
an explanation of the operation method
operational icon
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The display of a page (Toyota)
The work selection screen
The area into three sections

the hall plan
the category area
the contents area
operational explanation area
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The display color scheme (Toyota)
Keeping with our goal of intuitive
understanding, The base color of a piece of
art work corresponds with the background
color of a page.
the thumbnail of a work
(R160/G200/B250)
page header corresponding color
greeting" and "gratitude" pages
(R110/ G110/ B110)
an error screen
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The Screen for writing Comments (Toyota)
Since the user is typically a beginner in
viewing art, the user is prompted with the
simple question.
paying attention to what part of the picture
Please write what you feel
name or nickname
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The Screen for reading Comments (Toyota)
The maximum number of comments displayed at once
is five. If any is chosen, the whole comment
will then appear.
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The experiment (Toyota)
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The design of instruction of Hiroshima City
Museum of Contemporary Art
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The design of instruction ( Hiroshima)
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The Screen for writing Comments ( Hiroshima)
Do you want to write ? Do you want to read ?
Please write what you feel.
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The Screen for reading Comments ( Hiroshima)
The maximum number of comments displayed at all.
If any is chosen, the whole comment will then
appear.
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Art work description ( Hiroshima)
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Artist description ( Hiroshima)
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The experiment ( Hiroshima)
Quick Response (QR) Code (similar to a bar
code).
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The experiment ( Hiroshima)
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The experiment ( Hiroshima)
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Results questionnaires
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Results questionnaires
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Results questionnaires
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Results interviews
Problems with flow of people.. Problems with
background colors.
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The Summary and the Future Prospect
This system is for beginners of viewing
artworks and aims at deepening the viewers
understanding of artwork by allowing them to
record their experience and read while in the
presence of art. Results showed that people
find it difficult to grasp how to appreciate
the works of contemporary art, so it is
desirable to continue using this category of art
as materials for our future experiments.
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? E-mail address

• k.fushimi_at_hkg.ac.jp
• Thank you.