Our Business Writing Training and Communication Skills Training greatly contributes to improving writing skills. Advanced business writing techniques are taught in the writing skills training. – PowerPoint PPT presentation
Each country has their own set of norms concerning written or spoken communication
North American business desires written form
5 Rules of Effective Writing
Getting to the point
Use of Lists
Framing Effective Questions
Use of NonDiscriminatory Language
Punctuation Grammar and Spelling
Choosing the Right Tone
6 Getting to the Point
Use of short sentences
Start document with purpose
Creation of single screen view messages
Elimination of unnecessary words
E.g.. Avoid bad miscommunication in email writing.
(the word bad is a modifier which is used unnecessarily)
Use lesser number of words
7 Getting to the Point
Short Paragraphs (2 to 5 sentences)
Creates white space
Quicker to read
Engages the reader
Five Ws - Who What When Where Why
8 Use of Lists
Benefits of using lists
Writer organizes thoughts
Reader sees main points
Important points are not overlooked
Formatting a list
Use numbers or bullets
Items should be parallel
Capitalize the first word of each point
Be consistent with punctuation
9 Use of Lists
Spacing of a list
Double spacing makes reading easier
Double spacing takes more valuable screen space
Single spacing does not enhance the list
Single spacing takes less room
10 Use of non-discriminatory language
Nondiscriminatory language is language that treats all people equally.
Use language that is free of religious age and sexual bias
Nondiscriminatory language can come between you and your reader.
11 Methods to Avoid Errors
Use Spell Check function.
Always Proof Read document.
How can I make sure my messages have the appropriate tone
Ask the following questions
Why am I writing this document
Who am I writing to and what do I want them to understand
What kind of tone should I use
What kind of tone should I use with a negative message
When addressing faults or issues concerning an individual maintain a professional tone that does not attack the individual but that makes your position on the issue clear.
ExampleIncorrect I do not understand why you made such discriminatory remarks.Correct Discriminatory remarks are not tolerated in this organization.
14 Contact Information
MMM TRAINING SOLUTIONS
59/29 College Road
Nungambakkam Chennai 600006.
Pramila Mathew - Training Consultant and Executive Coach Mobile 91-9840988449 E-mail Pramila.Mathew_at_mmmts.com Vikas Vinayachandran - Training Consultant Mobile 91-9840932894 E-mail Vikas_at_mmmts.com
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