SAP 2003: Your Technology and Business Roadmap

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SAP 2003 Your Technology and Business Roadmap

• Jim Shepherd
• Senior Vice President
• AMR Research

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Agenda

• SAPs Business Strategy
• SAPs Product Strategy
• SAPs Technology Direction
• What Should You Worry About ?
• Maximizing The Value of Your SAP Investment

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SAP Snapshot

• 6.5B in FY01 Revenues
• Close to 70 from Maintenance and Services
• FY02 Goal 5-10 Revenue Growth
• 18,000 Customers 4,000 New Last Year
• 50,000 Installations 120 Countries
• 21 Industry Solutions

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SAPs Business Strategy

• Account Control- The Safe Choice
• Customer Lifecycle Management -
• SAP Delivers Value
• Services, Maintenance, Add-ons
• New Markets and Channels

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SAP Business StrategyBecome Your Trusted
Partner
Strategic Consulting
Discover Evaluate -gt Implement
-gt Operate
Business Software
Business Consulting
System Support
Out-sourcing
System Integration
Application Layer
Infrastructure Consulting
Infrastr. Software
Infrastructure Support
Middleware Layer
Technical Support
Hardware OS, DB, ...
IT Layer
Source SAP AG
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SAP Business StrategyExtended Range of
Services

• New Maintenance Offerings
• Architecture Planning
• Custom Development
• Consulting
• System Integration
• Operations Planning Optimization
• Hosting

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SAP Business StrategyNew Markets and Channels
SAP Direct Sales
Vertical Resellers
Business One Centers Sales/Service Partners
Source SAP AG
8
Product Strategy A Box of SAP to Go
Source SAP AG
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Current Application Strategy

• The Ever Expanding mySAP.com
• Scalability Business One and All-in-One
• The xApps (Cross-Applications) Framework
• SAP Portals
• R/3 Enterprise

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The Ever Expanding mySap.com
Source SAP AG
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SAP Product Strategy Scalability
Headquarters
mySAP.com
Distributor
Exchange Infrastructure
SAP All-in-One
Factory
SAP R/3 Enterprise
Sales Subsidiary
SAP Business One
Source SAP AG
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The xApps Framework

• Based Inside AG, Way to Bring Innovation Outside
  of Regular Product Cycles
• New Cross Apps Framework Layered on Top of R/3
  and mySAP.com
• Goal Supports SAP and 3rd Party Apps
• Needed Serve as Fast Bridge Between SAP Apps
• 1st xApps Due 4Q02 (Resource Program
  Management)
• SAP Has Identified 200 Business Processes

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SAP Product Strategy xApps
Source SAP AG
14
SAP Portals
Web Application Server and DynPro
Shared Services Security, Management,
Globalization
Source SAP AG
15
R/3 Enterprise
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R/3 Enterprise Rollout
Internal Customer Release
Restricted Shipments
Unrestricted Shipments

• New Ramp-up Release Process
• 70 Customers Upgrading as of September
• 200 Expected by Year End
• Early Reports From Customers Are Positive

7/02
12/02
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Key SAP Technology Components
Source SAP AG
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Exchange Infrastructure
Exchange
.Net
IDoc
File
XML
XML
RFC
Web Service
SAPR/3
Oracle ERP
mySAPPLM
LegacyERP
E-Procurement
The Enterprise
Supplier 2
Supplier 3
Supplier 1

• Multiple Integrations Paths SAP RFC and IDoc,
  Files, and Standards (XML, SOAP)
• Integration Repository and Directory for
  Capturing Integration Rules During Design and
  Configuration

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SAP Web Application Server

• Integrate ABAP and J2EE Worlds
• Foundation for All SAP Products
• Today CRM 3.1 and R/3 Enterprise
• Development Tools Moved to Eclipse Framework
• SAP-Centric Solution -- Today
• Has Potential to Replace 3rd Party App Servers in
  SAP Accounts

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Web DynPro

• Multi-Language and Multi-Device Support for User
  Interfaces
• Integrated Development Environment for
  Presentation Logic
• Model and Develop Presentation Logic
• Design and Compose User Interfaces
• Runtime Services
• Runtime InfrastructureSupport for Java and ABAP
  (JSP and BSP)
• Tag Libraries
• Device Independence
• Internationalization

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What Should You Be Worrying About ?

• Instance Consolidation
• New mySAP.com Functionality
• PLM, APO, Portals, CRM, etc.
• Release Strategy Expectations
• Extended Deployment
• Internally
• Externally

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Maximizing Your Investment

• Competency Center -- Business Process Improvement
  Not Help Desk!
• Continuous Training Education
• Enterprise Performance Management (EPM)
• Network Theory -- A system becomes more valuable
  as it touches more users
• Any ERP System Needs Better Public Relations