Calcasieu Council on Aging Lake Charles Regional Ombudsman Charman Cruseturner, Ombudsman Coordinato


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Calcasieu Council on Aging Lake Charles
Regional OmbudsmanCharman Cruseturner Ombudsman
CoordinatorTelephone 3374742583 or
8002235872 Email [e-mail]
Steppin Away from the Wall Lake Charles Nursing
Home Staffing Project Learning Session 2 April
10 2008 Faculty Cathie Brady Barbara Frank
and Susan Wehry MD [e-mail]
[e-mail] [e-mail]

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Thank you for your visitsWe heard from you

• Learned from each other last time some
  strategies worked
• Need help with recruitment hiring orientation
  and retention of new employees
• Younger workers
• Pay
• Income limits
• Supervision
• Low census have you thought of private rooms?
• Cant see whole picture when youre this close to
  the wall

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Focus for the day

• Tried and true ways to get new staff and keep
  them recruitment hiring orientation and
  retention practices
• Spend smart use your current resources better
  to support staff retention
• Learning from each other

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Be an active learner

• We learn three ways
• Formal educational opportunities
• Our own experience
• The experiences of others sharing ideas
• Share shamelessly
• Your experience with Homework assignments
• Successful new practices you heard last time
• If you werent here last time share a successful
  practice youve tried in last six months related
  to staff stability

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Why homework?

• Opportunity to try something new
• If you dont try anything new nothing new will
  happen
• The more you put into this the more youll get
  out of it
• Youre not alone

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Key Contacts

• Charman Cruseturner
• Cell 3373777937
• [e-mail]
• Wilma Marler
• Cell 3184812384
• [e-mail]
• Jodi Guidry
• Cell 3373043689
• [e-mail]
• All materials available at
• www.lhcr.org