ALI H' ALMAHROOQI CSM72

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Implementation of STOP for Supervisors - PDO
Contractors

• ALI H. ALMAHROOQI CSM/72
• CORPORATE FOCAL POINT OF STOP.
• OFFICE LOCATION MAF GN074

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Implementation of STOP for Supervisors - PDO
Contractors

• SCHEDULE
• 0800 STOP IMPLEMENTATION
• 0930 BREAK
• 0940 ADMINISTRATORS LEADERS GUIDE
• 1000 UNIT ONE - INTRODUCTION
• 1035 BREAK
• 1045 GROUP DISCUSSION
• 1145 STOP DATA BASE
• 1215 CLOSE

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Implementation of STOP for Supervisors - PDO
Contractors

• Implementation Workshops Objectives
• Understand the STOP objectives
• Develop working knowledge of STOP techniques
• Understand how to implement STOP in your Asset
  Team or Company
• This is NOT a STOP course and there isnt any.

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Implementation of STOP for Supervisors - PDO
Contractors

• Current HSE problems identified in PDO and
  Contractor operations(STOP will help in these
  areas)
• Near miss reporting hardly exists
• Blame/fear culture at workforce and higher
  levels
• Hazard identification skills could be better
• Communication skills talking TO instead of
  WITH
• Gaps in the Line Management of Safety
• Inspections looking at things/conditions
  rather than at people and their behavior

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What is For Supervisors

• STOP is
• To be driven by Line management
• A behaviour program
• Teaches hazard identification by observation
• Teaches how to speak WITH people
• Based on NO BLAME
• Teaches Coaching
• A way of life

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What is For Supervisors

• STOP is NOT
• A course you can attend
• A program for safety advisors
• An administrative burden
• The answer to all our problems
• A quick fix

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Target Zero in PDO
As of 28/06/02
LTIF versus Fatality frequency over the years
92
93
94
00
02
98
LTI frequency (LTI/million hrs)
97
95
01
96
2002-Target
99
Zero
Fatality frequency (Fatalities per million hrs)
G\CSM\Csm4_NEW\Csm151\Boards graphs\STOP ali
mahrooqi.ppt
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As of 28/06/02
Fatal accidents 1989 - 2002Overall (PDO
Contractors)
G\CSM\Csm4_NEW\Csm151\Boards graphs\STOP ali
mahrooqi.ppt
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For Supervisors

• Who is a targeted
• Who is a STOP supervisor?
• Contractors and PDO
• All management and supervisory levelsMD down to
  Foreman (possibly include operators)
• Those who directly manage safe execution of work
• Those who are involved in the safe execution of
  work
• In PDO some 800 - 1,200 staff
• Could be extended to all PDO staff (?)

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Implementation of

• How is it implemented ?
• Self-training cascading from the top down
• 7 training/practice units each with
• Self study workbook (45-60 min)
• 2 Group discussions led by team leader
• 10 min Video
• On the job application
• Next unit after all have completed current unit
• 2 weeks per unit
• 14 weeks for full program

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Implementation of

• Training Cascade example
• Managing Director leads Directors
• Directors lead Team Leaders
• Team Leaders leadSupervisors
• Supervisors lead Foremen

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Implementation of

• Training Period
• Consider Shifts
• Availability of Managers
• Commitment
• Get Managers to Commit
• Discuss with them the benefits of STOP
• Duration Stick to the timing.
• Implement training cascade drip feeding
• 7 units
• 2 weeks/unit (not faster)
• 2 units/month for interior staff (1/week during
  ON shift)

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What is For Supervisors

• STOP Safety Training Observation
  Programdeveloped by DuPont (ex gunpowder
  manufacturer, now chemicals giant)
• STOP a safety BEHAVIOR programdriven by line
  management
• STOP by changing behavior you will change
  ATTITUDE

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What is For Supervisors

• Supervisor makes frequent STOP safety observation
  tours
• Uses the 5-step observation cycle
• Reports on STOP card (and database)
• STOP-cards feedback used with local team during
  every safety meeting and tool-box talk
• STOP database used to to manage large number of
  cards and analyse trends

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What is For Supervisors
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What is For Supervisors

• 5 Step Observation cycle
• DECIDE To do a STOP tour
• STOP Near people working
• OBSERVE People in systematic manner (STOP
  card aid-memoir)
• ACT Talk WITH person in order to - Correct
  immediately - Prevent recurrence
• REPORT On STOP card and database

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What is For Supervisors

• DECIDE To make a STOP observation/tour
• Important step
• To make a decision to think about safety
• To set aside time for a safety observation tour

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What is For Supervisors

• STOP Near people working
• Do not just walk past and throw a quick glance
• Take a position where you can observe without
  interfering with the ongoing work

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What is For Supervisors

• OBSERVE People in systematic manner
• Reaction of people
• PPE
• Position of people
• Tools and Equipment
• Procedures (adequate, known, followed)
• Housekeeping standard
• Duration 1/2-2 min (not too long!)

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What is For Supervisors

• ACT Talk WITH the person
• Questioning open attitude
• Try to find the root cause
• Always give feedback (rewarding or correcting)
• Identify immediate corrective
• Identify action to prevent recurrence

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What is For Supervisors

• REPORT/RECORD On the STOP card
• Tick categories
• Unsafe act observed
• Immediate corrective
• Action to prevent recurrence
• Your name and date
• Report goes to database and is used in local
  area safety meeting

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Implementation of

• Feedback from 10 past implementation workshops
• 169 staff attended (120 PDO, 49 Contractors)
• Back to basics, Simple, Structured
• No Blame, Constructive
• Common values, Changes attitude
• Concentrates on people and 1 to 1 Communication
• This will work, Promising
• Very good program

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Implementation of

• Implementation Challenges
• All to commit unconditionally top to bottom
• Keeping out blame and disciplinary action
• Database will be miss-used competition/blame
• Getting all the contractors on board
• Keeping it alive after 6 months
• Resistance, flavor of the month
• More work and administration
• Capture all staff those on leave need to
  catch up new staff need full induction

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Implementation of

• What went wrong in other Shell OUs
• 1/2 day Course by trainers (Gabon, PDO PSAP)
• Not all attended (Gabon 60)
• Managers not committed, not trained (Gabon)
• Link to other systems unclear (near miss report)
• Wrong culture too American (Australia)
• Ran out of STOP cards for 3 weeks
• Message
• Implementation team
• TOP CLASS Implementation plan required
• Absolute commitment by all