Wireless Service Usability and Design

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Wireless Service Usability and Design

• Philippa Rhodes
• CSCI 6800
• April 16, 2003

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Tips and Techniques

• Keep it Simple
• Have a Good Structure First
• Optimize for Speed
• Give Feedback
• Avoid Text Only
• Avoid Useless Images
• Evaluate and redesign

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Make It Easy To Navigate

• SprintPCS TouchPoint

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Dont Shrink! Re-design
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WAP

• Wireless Application Protocol
• For small screens and
• One-hand navigation without a keyboard
• http//www.gelon.net

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3-G

• Third Generation
• High-speed internet access and e-mail
• Capable of transmitting 2 mbps (.25 MBps)
• 42 of European Customers are willing to pay
• Verizon to launch service in the fall
• Enhanced Data rates for Global Evolution (EDGE)

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CTIA Wireless 2003 Show

• Cellular Telecommunications and Internet
  Association
• Offers industry news, research, and educational
  materials

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Wi-Fi

• Wireless Fidelity
• Fast and cheap (starts under 200)
• Nextel and Schaumburg, Illinois-based Motorola
• Use same phone in home/office and as wireless
• Security issues

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T-Mobiles Sidekick

• store contact and calendar information,
• make phone calls, and
• access Internet services

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Push-to-talk

• Acts like a walkie-talkie
• Across networks
• Implement the Ericsson Instant Talk system

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Whats Next?

• Better audio
• Improved color and graphics
• GPS and location-based services

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References

• Tutorials by Didier Chincholle
• Wireless Service Usability and Design Slide Show
• http//www.chi2003.org/docs/t19.pdf
• Designing Effective Mobile Services On Small
  Communication Displays Tips and Techniques
• http//www.cmis.csiro.au/ozchi2000/tutorials6.html
  
• http//www.ericsson.com/network_operators/mobilesy
  stems/buildmain.asp
• http//www.pcworld.com/resource/browse/0,cat,1328,
  00.asp

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