Business Writing Skills - PowerPoint PPT Presentation

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Business Writing Skills

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Why Are Writing Skills So Important? It is the most common form of communication in the workplace. ... he/she has effective written communication skills. ... – PowerPoint PPT presentation

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Title: Business Writing Skills


1
Business Writing Skills
  • Somewhere Between
  • Stuffed-Shirt and T-Shirt

2
  • Does This Look Familiar?

Grammar
Reports EMAIL Commas
Letters Memos

CONTENT
Punctuation
Style
3
Why Are Writing Skills So Important?
  • It is the most common form of communication in
    the workplace.
  • Your overall job performance may be evaluated on
    your ability to communicate in writing.
  • Several studies have concluded that the number
    one factor in determining whether an individual
    will be successful in an organization is whether
    he/she has effective written communication skills.

4
Business, Literary, and Legal Writing
  • How do the intended audiences differ?
  • How would the differences in the audiences affect
    the style of writing?
  • What are the significant differences between
    these three types of writing styles?
  • Which of these three styles of writing are you
    most comfortable with?

5
Conduct The T.A.P Test
Getting Started
TOPIC Information? Format? Outline?
PURPOSE Inform? Clarify? Recommend? Persuade? Anal
yze ?
AUDIENCE Knowledge? Expectations?
6
The Five Cs Of Business Writing
  • Concise
  • Clear
  • Complete
  • Courteous
  • Correct

7
The Memo Format
  • TO Receiver(s), Title
  • FROM Your Name, Title
  • DATE Month Day, Year
  • SUBJECT BE SPECIFIC

8
Requesting Information
  • State the request immediately in the memo
  • Present the details for the request
  • Remind the reader of the request and provide
    additional specific information such as time
    table, deadlines or follow-ups

9
(No Transcript)
10
Conveying Good News or Bad News
  • Good News
  • Direct Organization
  • Bad News
  • Indirect Organization

11
Conveying Good-News
12
Conveying Bad-News
13
Giving Instructions
  • Identify the purpose of the memo
  • Set the instructions apart
  • List them chronologically
  • Indicate the importance of the instructions

14
Giving Instructions
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