Professionalism

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20 in the Nation (2008)Best Career/Job
Placement Services
Professionalism Interviewing
career.mst.edu career_at_mst.edu (573) 341 - 4343
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Agenda

• Professionalism Focus Areas
• Communication (verbal, nonverbal, written)
• Appearance
• Behavior Ethics
• Interviewing
• Top 5 desired skills
• 5 Ps to interviewing
• Interviewing dos taboos
• Telephone interviews
• QA

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Professionalism Focus Areas

• Communication Verbal
• Grammar
• Voice mail
• Introduction
• Articulation
• Pitch Volume
• Rate
• Pronunciation
• Name drop

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Professionalism Focus Areas

• Communication Nonverbal
• Body language lethargic, energetic
• Posture arms, legs, shoulders, back
• Facial expressions
• Eye contact business, social, intimate
• Handshake confidence, always standing
• Listening skills
• Mannerisms
• Name tag

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Professionalism Focus Areas

• Communication Written
• Email, IM, websites
• Employer job sites
• 41 of employers require on-line application
• Resume cover letter
• Social networking sites
• 50 of employers use social networking sites to
  gauge candidates

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Professionalism Focus Areas

• Appearance
• Universal dress tips
• Monitor perfume/cologne
• Check for stains, missing buttons, hems
• Press all garments, including undergarments
• Polish shoes
• Clean fingernails
• Rule of 13
• Includes glasses, tie, belt, cuff links, hair
  accessories, earrings, necklaces, tie tacks,
  exposed buttons, shoe tassels, etc.
• One accessory per wrist, one accessory per hand,
  and one earring per ear

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Professionalism Focus Areas

• Professional Dress
• Men
• Wear long sleeved shirt under jacket
• Clean shaved - including mustache, beard, goatee,
  neck line
• Socks should match shoes go to mid-calves
• T-shirt under long sleeved shirt if not wearing a
  jacket
• Tip of tie should touch belt
• Women
• Pant or skirt suit is equally acceptable
• Skirts should be just above knee
• Pantyhose are always worn
• Shoulder length hair should be pulled up
• Classic, simple jewelry
• Natural make-up

• Business Casual
• Men
• No jacket (sports jacket optional)
• Long or short sleeve shirt
• Button down or Polo
• Tie optional
• Khakis
• Belt, matching socks
• Clean shaved
• Women
• No jacket
• Hair down
• Khakis
• Blouse
• Classic, simple jewelry

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Professionalism Focus Areas

• Behavior Ethics
• 28 fired for unethical behavior
• 18 fired for lack of motivation
• 14 fired for inappropriate technology use
• Honor confidentiality
• Respect differences attributes
• Excel in all tasks, even those mundane
• Meet deadlines arrive on time
• Abide by employer policies

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Interviewing

• Top 5 Desired Skills
• Honesty integrity
• Communication skills (verbal written)
• Teamwork ability
• Strong work ethic
• Leadership skills

Employers interview 4 students for every 1 hire!
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Interviewing
5 Ps Prior Planning Prevents Poor Performance!
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Interviewing Dos Taboos

• Dos
• Research the employer (before applying!)
• SWOT analysis
• Strengths, weaknesses, opportunities, threats
• Utilize key words
• Most employers utilize behavioral interview
  questions review them
• Professional dress over business casual
• Prepare 2-3 questions for the recruiter

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Interviewing Dos Taboos

• Taboos
• Practice behavioral interview answers verbally
• CAR response challenge, action, results
• Not trying on suit
• Not reviewing employer website
• Arriving late...
• Failure to send a thank you note within 24 hours

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Telephone Interviews

• Use land line, not cellular
• Peaceful location neighbors, animals, other
  phones, electronic devices
• Should have resume job description within sight
• 80 of communication is visual, be mindful of
  your verbal communication what image are your
  projecting?

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QA Thank You!
Heidi Lyle Front Office Manager
Sara Earl Recruiting Assistant A-G
Colleen Kapeller Recruiting Assistant H-Z
Nancy Zamazanuk Career Advisor
Nicole Harrison Administrative Asst.
Lea-Ann Morton, Ph.D. Director
Edna Grover-Bisker Associate Director