TAPE TECHNOLOGY

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Information Systems

• Red Pill Virtual Reality
• Morpheus to Neo See how deep the rabbit hole
  goes
• I/S Reveled In Terms of
• I/S Budget,
• Goals
• Decision Packages
• Strategic Planning
• Blue Pill Reality
• Cypher I just want to taste a juicy steak! I
  dont care if its real or not!

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The I/S Budget Number

• 2.1 Growth
• Largely by Freezing 1 Applications Consultant
  Position
• Left with part of Ron Masse, Karen Rich, Michael
  Shekman, Rick Smith and Jack McCoys efforts
• From Boards Budget Workshops - Every Department
  Has Technology Project Management Requirements
• Past 2 Strategic 5 year plans have resulted in
  over 50 I/S projects (both acquisitions and
  programming projects) with more than 80
  programming projects (with 20 ongoing programming
  projects alone)
• The expectation from the upcoming 5 Year
  Strategic Plan is conservatively more than a
  hundred projects and programming efforts across
  all departments

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Goals

• 2007-2008 (Completed)
• Network Infrastructure for Bottocello EOC
• Wirelessly Networked City Concept
• Town Clerk e-Gov Model

• 2008-2009
• Complete Police, MHS Libraries Plus Bennet
  Telephone Phasing
• Plus Rest of Town and BOE Feasibility
• Back-up/Recovery Consolidation (Decision Package)
• Evaluate Server Farm Virtualization (Decision
  Package and Capital Plan)
• Joint Pursuit Wireless Networked City Concept

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2008-2009

• Telephony and Unified Communication
• Source of Funds
• Current Funding for ATT Centrix Use In Town
  Departments Re-directed
• Future School Renovations - Use the
  IP/FiberNet/PSTN Model Being Implemented at
  Police, MHS and Libraries

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2008-2009

• Systems Back-up/Recovery Virtualization
• Sources Of Funds
• Transition to higher tape densities
• Physical server replacement count consolidation
• Green effects from Electricity and A/C
  reductions

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2008-2009

• Wirelessly Networked Digital City
• Sources of Funds
• Explore Cost Sharing of Risk and Research with
  CRCOG, CCM, Other Interested Towns
• State Local Capital Improvement Plan (LOCIP)
  funds added for Broadband Internet Initiatives
• Sales Revenue Sharing in Rooftop
  Wireless/FiberNet Partnership(s)

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2008-2010

• Update to 5 Year Strategic Information Systems
  Plan of 2006-2010
• Review 9 Mission Elements
• Update Major Technologies (13) Axis
• Applications Consulting With Departments on
  Action Matrix
• Update Methodology
• Test Predictive / Metric Techniques
• (Lay Groundwork for 2011-2015 I/T Plan)

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Virtual Reality Pictures / Objects

• Wireless Public, Govt., and Education
• See Ultra Mobile PC? ASUS EeePC_at_ Strategic Price
  Point!!
• See Storage effects? 16 GB home camera SD RAM 70
  3200Gb tapes on the horizon
• Recall Million s on Out Of Town Magnet Tuitions
  
• Migrate from the Server Farms with 100 Servers
  to Small Gardens of Virtual Servers
• 6 to 3 B. Up sites
• Sized to staff not staffed to size
• Manchester Developed Software
• See 65 apps in list ? Average Industry Cost of
  50,000 3.25million value by 2.25 Manchester
  programmers
• Regional applications sharing through CRCOG File
  Transfer Protocol site

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The Blue Pill

• Town of Manchester Information Systems Mission
  Elements
• 1. Town and BOE Mission - Support the missions
  of the Town and Board of Education
• 2. Synergistic Town and BOE Partnership -
  Strengthen the synergistic partnerships between
  Town and Board of Education
• 3. Leverage Services/Technologies - Leverage
  service and sharable common technologies
• 4. Serve as Change Agent - Serve as a change
  agent (encourage technological change and assist
  in technological risk management) to the Town and
  Board of Education
• 5. Increase Public Access - Increase public
  access to school and government information and
  information processes
• 6. Technology Research/Support - Serve as a
  source of technology research, support and
  services to the Town, Board of Education and
  their associated nonprofit entities
• 7. Foster Economic Growth - Foster positive
  economic development and growth within the
  community
• 8. Consult on New Economy Technologies -
  Consult to the Town and Board of Education
  regarding application of New Economy technology
  factors
• Technology getting faster, better, cheaper
  (e.g.. Moores Law)
• Network Value impacts ( e.g.. Metcalfs Law)
• 2005 Strategic Plan addition
• 9. Security Systems - Develop, implement, and
  manage methods and mechanisms for systems record
  security and personal security systems involving
  city information systems.

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AppendixFiles, Trends Solution Notes

• Files
• 1-Mission_Elements_2005_Update_w_Security-ColorVer
  sion.doc
• 2-System Outages Occurrences Historically.xls
• 3-Summary Sheets-Workorders_w_Charts.xls
• 4-Manchesters Storage History.xls
• 5-Migration to the Server Farm-2.doc
• 6-Automated Backup Systems-With Bennet Issue.doc
• Programmed Applications List
• Dave Yakovich -Applications_Daves_Web Project
  List.xls,
• Justin Zipkin -Applications_Justins_-ver2.xls,
• Ron Masse-Applications_Rons.xls

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Trends I/S Outage Risks

• Nature of vulnerabilities changing.

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Trends in I.S.

• Technology Implementation increasing complexity
• Security Tech support staff required to address
  more complex problems with more sophisticated
  tools
• Human resource effect
• Solutions
• Fallback systems
• Backup systems
• Robust Communications Architecture

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IS Trends, cont.

• IS Trends, cont.
• Migration from mainframe environment to server
  farm
• Past Handful of P/C servers
• Present Over 100 P/C servers
• Number of people to service and support those has
  been constant
• Greater levels of automation in back-up processes
• Recovery Process Problematic

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IS Trends, cont.

• Tape Capacity
• Growing demand
• Future Natural growth Add video? Security?

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Solutions

• Solutions
• 6 Backup Sites to 3
• Greater density tapes
• Greater levels of automation
• Virtualization
• Server consolidation
• Recovery speeds
• Potentially fewer tapes
• Appropriate human resource scaling to Recover 100
  servers
• Green effects - interest of BOD