Certification for HIVAIDS Case Management

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Certification for HIV/AIDS Case Management

• Elizabeth Boyce, LCSW
• Matthew Harwood, LCSW
• Vicki Nagata, MSW
• County of Los Angeles
• Department of Health Services
• Office of AIDS Programs and Policy
• www.LAPublicHealth.org/AIDS May 30, 2003

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Background 1997

• Concern about Possible Duplication of Services
• Need to Standardize Case Management Services
• Commitment to Enhance Paraprofessional Model of
  HIV/AIDS Case Management
• Developed Standards of Care
• Prioritized and Allocated CARE Act Funding

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Challenges

• Paraprofessional Model of Case Management
  Insufficient for High-Acuity Level Clients
• Minimal Guidance for Clinical and Administrative
  Supervision Mandates
• Inconsistent Protocols and Documentation
• Lack of Ongoing Skills Building and Reinforcement

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Implementation

• 1998
• 1999
• 2001
• 2003

• Hired Licensed Clinical Social Worker
• Implemented Advisory Group
• First Certifications Conducted
• Re-Certifications Implemented
• Case Management Supervisor Training Implemented

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Program Goals

• Increase Case Managers Skills
• Enhance Paraprofessional Service Model
• Ensure Standard of Care
• Standardize Case Management Services

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Key Concepts of Certification

• Master Essential Components of Case Management
• Understand Standards of Care
• Identify Impact of Psychosocial Stressors
• Establish Appropriate Boundaries

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Skills Building

• Assessment and Service Planning
• Responding to Client Safety Issues
• Harm Reduction Services
• Treatment Adherence Services
• Documenting Services

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Evaluation

• Pre- and Post-Evaluation of Case Management
  Knowledge and Skills
• Increase HIV/AIDS Case Managers Post Test Scores
  by gt10
• Re-Evaluation of Case Management Knowledge and
  Skills Every 2 Years
• Case Managers Must Score 88 or Greater to Be
  Re-Certified
• Participants Evaluation of the Certification
  Program

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Certification ProgramsIn Development

• HIV Prevention Case Management
• HIV/AIDS Substance Abuse Counseling
• Peer Support / Self Help