Conflict

1
Conflict
Resolution

Negotiation
2
Basic Philosophy

• Conflict is a normal part of being in a community
• Most conflict is the result of change confusion
• In each conflict there is danger opportunity
• Finding the opportunity is more likely with a
  structured cooperative process

3
Danger vs. Opportunity

• Spread of Rumors
• Blame
• Revenge
• Distance
• Hate

• Communication
• Responsibility
• Restoration
• Reconciliation
• Respect