Capacity development in the home and Community care sector HACC

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Capacity development in the home and Community
care sector (HACC)

• Janette Robinson - Project convenor
• Janette.Robinson_at_gosford.nsw.gov.au
• Sue Flindell - VET consultant
• Sue.Flindell_at_bigpond.com

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Develop trust confidence - VET and HACC
GPS
GPS
Recognise the VET sector
Implement Innovative Strategies
GPS
GPS
3
Outcomes

• Expected
• Initial resistance
• Something else we have to do!
• How does this link to funding requirements?
• Unexpected
• Acknowledgement that sector needs to work
  develop more partnerships models
• Project strategies sit well under the reforms
  outlined in the Australian Governments new
  strategy for community Care The Way Forward.

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The year ....2015
The CAD Model
Future Organisation
Workers
RTO
Clients
Funding
Strategy
Mgrs/CEO/Board
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CAD Model
The year2015
Organisational Capacity

• Static training developmental
• Learner centred/learner as designer
• Mentoring, Action Learning, Self directed

• Alignment of Org. KPIs with developmental
  model and NTS
• Benchmarking practices against National
  Competency standards
• Integrating NTS with recruitment, selection,
  skills audits, induction, development,
  performance management, recognition and rewards

Quality Assurance
Demographic Workforce

• Labour growth in HACC sector
• Employment practices
• Retention strategies

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GPS System
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Achieving COAG initiatives

• Identified the need to align competencies with
  job descriptions to then develop self appraisals
  and set up development plans
• Learning to recognise staff skills was most
  relevant
• I would like to learn more about training
  opportunities, traineeships
• The workshop explored new ways of making sure
  the staff are happy and well skilled
• A new model of staff development involving staff
  and empowering workers to voice their needs will
  be applied in my work role

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Take home messages

• Continual diagnosis and reprogramming directs you
  on your journey
• Appreciative Inquiry is an ideal catalyst for
  change
• SELL the VET link with current strategic goals
• SELL the benefits - individual - organisational
• Integration of NTS, RTOs and HACC practices is
  the key to rationalization and quality service
  delivery