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Knowledge Management KPE Operations Department

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Fuels, Lube Base Oils , Bitumen. Original owner Gulf Oil Corporation ( 1963 ) ... Bitumen ( 0.35 mm t/yr ) Introduction Kuwait Petroleum Europoort ( KPE ) B.V. ... – PowerPoint PPT presentation

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Title: Knowledge Management KPE Operations Department


1
Knowledge Management KPE Operations Department
  • Introduction Kuwait Petroleum Europoort B.V.
  • Start situation
  • Experience with Elsevier opleiding advies
    (Eoa) during a construction project
  • Development of a plan / goal
  • Plan realisation
  • Example Sulphur Plant
  • Experiences
  • Control, updating and ownership of procedures

2
Introduction Kuwait Petroleum Europoort ( KPE )
B.V.
  • Fuels, Lube Base Oils , Bitumen
  • Original owner Gulf Oil Corporation ( 1963 )
  • Taken over by Kuwait Petroleum Corp. 1983
  • 1986 Modernisation Lube Oil Plant
  • 1987 Upgrade tankfarm ( VLPC project )
  • 1990 New Gasoline Plant ( lead/sulphur free )
  • 1994 Diesel S-content lt 350 ppm
  • 2001 Diesel S-content lt 50 ppm
  • 2004 Diesel S-content lt 10 ppm

3
Introduction Kuwait Petroleum Europoort ( KPE )
B.V.
  • 2 Crude units ( 4 mm t/yr )
  • ConversionThermalCracker/ Visbreaker( 0.5 mm
    t/yr )
  • Gasoline Plant ( 0.9 mm t/yr )
  • Diesel ( lt 10 ppm S 1 mm t/yr )
  • Jet Fuel ( 0.5 mm t/yr )
  • 8 Base Oil Grades ( 0.25 mm t/yr )
  • Bitumen ( 0.35 mm t/yr )

4
Introduction Kuwait Petroleum Europoort ( KPE )
B.V.
  • Distribution Centre
  • 7-8 Million tons per year
  • 25 VLCCs/VLPCs
  • 120 Coasters
  • 6000 Barges
  • 8000 Trucks
  • 110 Tanks 2 Million M3

5
Introduction Kuwait Petroleum Europoort ( KPE )
B.V.
  • Organisation
  • 325 Employees
  • Operations 185
  • Engineering Maintenance 85
  • Finance, Human Resources , Logistics
  • Operations
  • 170 Shift personnel
  • 15 Day personnel
  • Manager Operations Rob van der Velden

6
Start situation
  • Knowledge fragmented in the heads of experienced
    employees
  • Production process described in original design
    manuals operational procedures general and not
    up to date
  • Foreseen rejuvenation of the operator staffing

7
Experience with Eoa during a construction
project
  • Gasoline Plant
  • Favorable experience with Eoas Knowledge
    Systems department
  • Gasoline plant manuals served as a pilot
  • Combination of practical experience of KPE
    operators and Eoa expertise
  • Complete set of detailed process descriptions and
    extensive operational procedures ( normal,
    start-up, shut-down, emergency )

8
Development of a Plan / Goal
  • Complete detailed process- and procedure manuals
    for all first line production processes based on
    Gasoline plant system
  • Quicker and more effective training of new
    employees
  • Establish uniform operating practices across the
    various production plants

9
Plan realisation
  • Eoa team on the refinery
  • 3-4 Operators full time
  • Structure via Top Down method
  • Overview total process
  • Detailed drawings for each paragraph
  • User friendly
  • Quick access to required information
  • Only relevant information
  • Structure according to sequential phases of
    production process

10
Sulphur Plant Example
  • Process Description
  • General ( approval,legend,symbols )
  • Plant ( plot plan, theory, equipment )
  • Storage and Utilities
  • Normal Operation
  • General , Plant , Storage and Utilities
  • Procedures
  • General
  • Start-up
  • Special
  • Shutdown
  • Emergency

11
Experiences
  • Outsourcing
  • Other priorities , workload own force
  • Specialism
  • High quality end product
  • Involvement own employees increases basis
    acceptation
  • Uniform training requirements operator exams
  • Direct availability no fragmentation
  • More effective training new employees
  • Less mistakes quicker start-ups ( less shift
    change delays )
  • Requirement for ISO certification demonstration
    of good control of production process
  • Knowledge drain avoided

12
Control,Updating,Ownership
  • Each manual has owner
  • No modifications allowed without authorization
    Operations and Technology Section Heads
  • Scheme for periodic updates
  • Electronic availability ( Intranet )
  • Limited number of hard copies
  • One overall administrator for all manuals
  • ( intranet hard copies )
  • System to make sure that operators are being
    trained in modifications

13
More information
  • Hand out presentation at Eoas information stand
  • Possibility to view the complete Sulphur Plant
    manual
  • Questions?
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