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NHS Counter Fraud and Security Management

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To deliver an environment that is safe and secure so that the ... Project Argus- health. Contacts. Security management - securitymanagement_at_cfsms.gsi.gov.uk ... – PowerPoint PPT presentation

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Title: NHS Counter Fraud and Security Management


1
NHS Counter Fraud and Security Management
2
Aim
  • To deliver an environment that is safe and
    secure so that the highest standards of clinical
    care can be made available to patients

3

Specific areas of work
  • Tackling violence against staff
  • Protecting NHS property and assets
  • Security of drugs, prescription forms and
    hazardous materials
  • Protecting maternity and paediatric units

4
Generic areas of action
  • Creating a pro-security culture
  • Deterrence
  • Prevention
  • Detection (reporting)
  • Incident investigation
  • Sanctions
  • Redress

5
Role of Local Security Management Specialist
(LSMS)
  • To deliver a safe and secure environment locally
  • To provide a comprehensive, inclusive and
    professional security management service for
    their health body
  • To lead on work to tackle violence against NHS
    staff
  • To link with the health bodies risk assessment
    processes
  • To link with the health bodies health and safety
    processes

6
Role of LSMS
  • To ensure security breaches are reported
  • To investigate security breaches so that
    preventative action can be fed into the risk
    process
  • To ensure lessons are learned from security
    breaches
  • To ensure security management policies and
    procedures are current, appropriate, implemented
    and reviewed

7
Working with DNV and NHS Litigation Authority
  • Quarterly meetings
  • Consultation on standards
  • Joint work on policy templates and guidance

8
Common areas of work
  • DNV Standard s
  • Prevention and management of violence and
    aggression
  • Safety of lone workers
  • Staff training
  • Lockdown
  • Physical security
  • Training needs analysis
  • NHS SM initiatives
  • Guidance and policy templates
  • NHS SM lone worker service
  • Not Alone guidance
  • CRT/PSTS training programmes
  • Lockdown guidance
  • NHS SM Security Manual
  • Tackling violence against staff
  • Non physical assault guidance

9
Conflict Resolution Training (CRT)
  • National CRT standards
  • Promoting Safer and Therapeutic Services (PSTS)
  • Standards for CRT in Ambulance Services

10
Lone Workers
  • NHS SM Not Alone guidance
  • NHS SM policy templates and guidance
  • NHS SM security manual - LW chapter
  • LSMS responsibilities

11
NHS Lone workers service
  • Framework agreement
  • Call of contracts for Trusts
  • Frequently asked questions
  • Centrally managed by NHS SM
  • Funded for first two years

12
Lone workers
  • The LSMS should support and assist their Trust
    in
  • Policy development
  • Risk assessment
  • Ensuring processes are in place to mitigate
    against risks
  • Ensuring incidents are reported
  • Investigating incidents
  • Feeding lessons learned into the risk management
    process

13
Lockdown
  • Operational and policy drivers
  • Development of the guidance
  • The focus of the lockdown guidance

14
Content of the guidance
  • Part 1 - aim of the document
  • Part 2 - references useful sources of
    information for planning and implementing a
    lockdown
  • Part 3 - defines lockdown
  • Lockdown is the process of controlling the
    movement and access both entry and exit of
    people (NHS staff, patients and visitors) around
    a trust site or other specific trust
    building/area in response to an identified risk,
    threat or hazard that might impact upon the
    security of patients, staff and assets or,
    indeed, the capacity of that facility to continue
    to operate. A lockdown is achieved through a
    combination of physical security measures and the
    deployment of security personnel.

15
Content of the guidance
  • Part 4 - framework for developing a trust
    lockdown risk profile
  • Part 5 - best practice principles in preparing to
    lockdown
  • Part 6 - best practice principles for when a
    lockdown is called
  • Part 7 - how an NHS trust can recover from a
    lockdown
  • Part 8 - summary of the guidance - a lockdown
    toolkit

16
Piloting a new NHSLA lockdown standard
  • To support the development of a lockdown response
    the NHSLA is piloting a new lockdown standard.
    The standard to be rolled out over the next 3
    years includes
  • Level 1 NHS trust to document how it intends a
    lockdown risk profile to be drawn up
  • Level 2 development of a lockdown risk profile
  • Level 3 implementation of a live lockdown and
    subsequent review of the lockdown risk profile

17
Piloting a new NHSLA lockdown standard
  • Additional support to pilot new standard
  • Detailed case studies based on various lockdown
    scenarios are in the process of being drawn up
  • Lockdown training package
  • Project Argus- health

18
Contacts
  • Security management - securitymanagement_at_cfsms.gs
    i.gov.uk
  • Lone worker protection - loneworkerprotection_at_cfsm
    s.gsi.gov.uk

19
Thank you!
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