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Server and Agent Growth in the Framework

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Allows service delivery from different service providers as partners. How? ... iPhone. Administrative applications. Service Desk access. Management ... – PowerPoint PPT presentation

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Title: Server and Agent Growth in the Framework


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Server and AgentGrowth in the Framework
  • Paul Wong
  • CTO

3
Framework Enhancements
  • Improvements
  • Server
  • Existing platforms
  • Extending to new Agent platforms

4
Server Improvements
  • Windows Server 2008 and IIS 7
  • Scalability groundwork
  • Distribution of the process load
  • SQL reporting services
  • Message Queuing
  • Peer-to-Peer remote control

5
Current Remote Control Relay
Gateway
Gateway
Relay Client
Relay Client
RC server
RC viewer
Agent
Admin
6
Peer-to-Peer RC Traffic
Gateway
Gateway
Live Connect Relay
Live Connect Relay
KLC Server
KLC viewer
Agent
Admin
7
Message Queuing
KServer Service
Message Processors
IIS Web Service
8
Multiple Agents
  • Why?
  • Allows service delivery from different service
    providers as partners
  • How?
  • Automatic installation
  • Co-exists with older versions
  • Independent operation

9
Agent Enhancements in v6
  • Agent Idle
  • K-VNC 4.5
  • Printing from viewer

10
Agent Enhancements in v6
  • Windows
  • 64-bit registry access and file execution
  • Live Connect
  • Wake-On-LAN
  • Mac OS X
  • Leopard 10.5.7
  • Improved LaunchCtl integration
  • System Info
  • Installation / LAN Watch

11
Linux
  • OSes
  • Ubuntu
  • Debian
  • SUSE
  • Redhat

12
Linux Agent Capabilities
  • Audit
  • System Info
  • Remote control
  • Procedures
  • Beta Testing

13
Windows Mobile
  • Email profile deployment
  • Zeroize
  • Lock
  • Backup restore
  • Contacts
  • Calendar
  • Tasks
  • Procedures
  • Audit
  • SMS on-demand contact
  • Beta testing
  • Other platforms

14
iPhone
  • Administrative applications
  • Service Desk access
  • Management
  • Leverage v3.0 push notification service

15
Growth
  • IT Automation Platform
  • Ease of use
  • Robustness
  • Scalability
  • Enable new services to existing platforms
  • Enable service delivery to new platforms
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