Title: UNM Financial Performance System
1UNM Financial PerformanceSystem
ServicesRapid Redesign Workshop Outcomes
2The objective of this initiative
- To determine and establish the functions and
infrastructure necessary for the successful
consolidation of UNM financial services. - (In support of the mission of UNM.)
3Redesign Team Members
- Anthony Airhart
- Ron Alfred
- Duane Arruti
- Dupuy Bateman
- Nancy Brandt
- Eric Burgmaier
- Bruce Cherrin
- Mark Chisholm
- Bob Fondino
- Marjorie Goldstein
- Lee Gulbransen
- Vicki Hall
- Margaret Lee
- John Maes
- Anthony Masciotra
- Jack McIver
- Pete Morgan
- Lola Neudecker
- Shelly Newman
- Carla Slezak
- Frances Starnes
- Debra Yoshimura
- Process Owners
- Bill Britton
- Ava Lovell
- Curt Porter
- Moira Gerety
4(No Transcript)
5Group Operating Procedure
- The team met every day for five days, August 1st
through 5th - All members of the team had the opportunity to
give input - All ideas were heard and considered
- Nothing was out of bounds
- Colored Card Process used share opinions and
build agreement
6Means to the End
- Examined all core financial processes to
determine how to best use University resources - Created System Map to visualize optimal financial
system - Identified BHAGs (Big Hairy Audacious Goals)
to make system work efficiently, effectively,
transparently, and accountably - Created focus teams and Process Leaders to
identify steps to achieve goals - Determined desired outcomes, structure, timelines
- Consolidated action plans to deliver results by
31 August
7UNM Financial System Management Map
Operations
Budget
Revenue
Accounting (financial and non-financial
performance measures
Expenses
Data Warehouse
Reporting
Programs, Initiatives Services
Analysis
Mandates from Governor, Legislature, Etc.
Institutional Planning
Performance (Evaluation)
UNM Strategic Plan/Mission
8Big Hairy Audacious Goals
- For each goal, we established
- Objectives
- Outcomes
- Human Structure
- Milestones
- Measures of Success
- Activities (how to get there)
- Resources Required
- Implementation Team and Team Leader
- First Actions on Monday morning
9Big Hairy Audacious Goals
- Goal Develop an integrated, consolidated
budgeting methodology and IT system. (Curt) - Objectives
- Unified Budget Reporting Format for the Regents
- One UNM Budget IT system
- Consolidated Budget Methodology
10Big Hairy Audacious Goals
- Goal Develop a plan for creating financial
performance measures (and other non-financial
performance measures) (Curt) - Objectives
- Establish a basis for what things cost so
rational decisions can be made. - Provide the State with a rational basis to
implement performance based funding. - Create a broad-based performance/budget process
that operates on all levels of the university. - Performance measures that reflect non financial
objectives articulated in the planning process - Develop definitions and measures to ensure
consistency throughout the University
11Big Hairy Audacious Goals
- Goal Create Regents policy for evaluating the
use of IG balances (Curt) - Objectives
- Provide the Regents with the rationale and basis
to reallocate dollars from balances
12Big Hairy Audacious Goals
- Goal Articulate processes for linking the
budget to institutional planning (Curt) - Objectives
- Establish a rational basis for making budget
decisions - Create a broad-based budget/planning process that
operates on all levels of the university.
13Big Hairy Audacious Goals
- Goal Expand and enhance the data warehouse
(Moira) - Objectives Have complete, campus wide pertinent
and timely financial and non-financial data in
the warehouse for reporting
14Big Hairy Audacious Goals
- Goal Establish easy clear policies and
procedures for accurate monthly reporting (Ava,
Bill) - Objectives To equip each business/operational
unit to be accountable using consistent and
accurate financial and non-financial monthly
reports for better decision making
15Big Hairy Audacious Goals
- Goal Develop an integrated, consolidated
reporting methodology and IT system - (Ava, Bill)
- Objectives Each business unit is represented by
a fiscal agent accountable to a centralized
reporting group for reports that satisfy unit and
program needs
16Big Hairy Audacious Goals
- Goal Examine all financial core processes to
determine which are candidates for consolidation
(Ava, Bill, Curt) - Objectives To consolidate like financial
functions that will limit the Universitys
liability while maintaining excellent customer
service.
17Big Hairy Audacious Goals
- Goal Develop a human resources plan around
functions to support the system (ABC) - Objectives Consistent level of financial
support for each functional unit, to allow for
unit accountability
18Big Hairy Audacious Goals
- Goal Develop a process for rewards /
consequences for sound fiscal process and
responsibly managing your budget - Objectives To be determined
19Communications Plan
- Overriding principle is this will be an open
channel of communications - Each Team Member we be equipped to give the
ELEVATOR SPEECH - Executive Summary of workshop outcomes posted to
EVP web site - Specify that this is an evolving process
articulate whats in it for me - University PR group to send update to campus to
refer to web site - Allow questions to be directed to specific e-mail
address so two-way communication - Each Team Lead will update redesign team weekly
- AVPs to meet with Sponsors weekly through the
end of August - Final recommendation to EVPs and President on 31
August
20What Happens Monday
- AVPs and Carolyn meet
- First steps in organizing work teams, team leads,
and project manager - Begin to compile all documentation which will
ultimately be included in final plan