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Quiz Chapter 8 Beginning a Communication Quiz Chapter 9 Ending a Communication

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When facing difficulties of persuading readers to pay attention, you should ... A good beginning should announce the topic and. include a charming anecdote ... – PowerPoint PPT presentation

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Title: Quiz Chapter 8 Beginning a Communication Quiz Chapter 9 Ending a Communication


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Quiz Chapter 8 Beginning a Communication Quiz
Chapter 9 Ending a Communication

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  • 1. True or False? When facing difficulties of
    persuading readers to pay attention, you should
    strive not just for some attention from your
    audience, but for their close attention.

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  • A good beginning should announce the topic and
  • include a charming anecdote
  • tell the benefits of your information
  • assume that readers value your information

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  • 3. What kind of relationship or partnership
    should you try to establish with your reader when
    beginning a communication?

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  • 4. Telling your readers what to expect involves
    telling your documents organization and
  • research sources
  • tone of voice
  • scope of coverage.

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  • 5. Strategies for encouraging openness to your
    message include presenting yourself as a partner,
    delaying presenting your main point and
  • establishing your credibility
  • saying We at your company...
  • inviting the reader to lunch.

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  • 6. Name a method that the book recommended for
    opening a discussion about ethical practices in
    your organization.

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  • 7. True or False? In ending a communication, you
    should make your decision about how to conclude
    based on reader expectations.

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  • 8. A good summary should
  • state the key points
  • reflect the entire document
  • focus sharply on recommendations
  • all of the above

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  • 9. True or False? A summary at the end of your
    document differs from a summary at the beginning.

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  • 10. Endings often focus on the subject matter of
    documents, but you should also consider
  • time constraints on writing
  • social conventions in communication
  • amount of paper in the printer
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