Business Crime Prevention Program An Operational Overview

1
Business Crime Prevention Program An
Operational Overview
July 2006
2
Business Crime Prevention
Program

• Agenda
• Program Description What is it?
• Program Delivery 11 Steps
• Program Package for Businesses
• Essential Program Resources
• Getting Prepared

3
Business Crime Prevention
Program

• What is it?
• The Business Crime Prevention Program promotes
  education for small businesses on crime
  prevention tactics, and encourages businesses to
  work with police to prevent crime and report
  suspicious activities.
• Community Police Centres provide an important
  link to businesses by providing them with
  practical crime prevention tools to combat
  criminal activity like theft, fraud, robberies
  and mischief.

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Business Crime Prevention
Program

• Goals
• Promote crime prevention awareness and activities
  to small businesses who have walk-in clientele
  and less than 20 employees.
• Establish and maintain effective avenues of
  communication between commercial establishments
  and the police.
• Provide leadership, support, guidance and
  assistance to owners of commercial establishments
  that express an interest in the Business Crime
  Prevention Program.
• To empower small businesses that are expressing
  an interest, by providing them with information
  packages that can reduce opportunities for break
  and enter and related crimes on their property.

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Business Crime Prevention
Program

• How does it work?
• Community Police Centres provide an important
  link to businesses by providing them with a free
  package of crime fighting tools and resources to
  help combat criminal activity like theft, fraud,
  robberies and mischief.

6
Business Crime Prevention
Program

• Agenda
• Program Description What is it?
• Program Delivery 11 Steps
• Program Package for Businesses
• Essential Program Resources
• Getting Prepared

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Business Crime Prevention
Program

• Program Delivery 11 Steps
• 1 Community Police Centre volunteers contact
  small business owner/manger through the Victim
  Assistance program, or by using promotional
  flyers.
• 2 The Volunteer will offer to provide the Small
  Business Owner with printed materials pertinent
  to the program, giving emphasis to the material
  that best addresses the businesss initial
  concerns. Included in the materials will be the
  Volunteers business card , as well as the
  business card of the CPC Officer. The volunteer
  will make arrangements to deliver, mail or have
  the business owner/manager attend to pick up
  their crime prevention information package.

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Business Crime Prevention
Program

• Program Delivery 11 Steps
• 3 If the Business Crime Prevention package has
  been delivered or mailed to the business owner,
  the Volunteers should follow-up to ensure that
  there is an understanding of its contents, and
  how to use them.
• 4 The Volunteer should be able to receive and
  answer inquiries about the Business Crime
  Prevention Program as a result of the Victim
  Assistance program or Business Crime Prevention
  Promotional Flyers.
• 5 During all initial contacts with businesses,
  volunteers should be completing the Night
  Contact sheets (R26 forms) with interested
  businesses.

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Business Crime Prevention
Program

• Program Delivery 11 Steps
• 6 Volunteers should complete the Business Crime
  Prevention Log Sheet that outlines the material
  provided to the business owner, for filing at the
  CPC, and for regular reporting to the Crime
  Prevention Program Business Owner.
• 7 Three months after the delivery of the Business
  Crime Prevention Program package, volunteers will
  call the business owner/manager to follow-up,
  using the 3-Month Survey, included in the program
  materials.

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Business Crime Prevention
Program

• Program Delivery 11 Steps
• 8 Businesses should be contacted yearly to update
  Night Contact sheets, identifying points of
  contact in off-business hours.
• 9 Volunteers will work closely with the CPC
  Officer to identify crime trends, or Hot Spots
  in the area, and will promote timely awareness
  among businesses.
• 10 Volunteers will create and distribute Business
  Crime Prevention Promotional Flyers to target
  businesses.
• 11 Each CPC will be expected to provide the total
  number of Business contacts for monthly/annual
  report purposes.

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Business Crime Prevention
Program

• Agenda
• Program Description What is it?
• Program Delivery 11 Steps
• Program Package for Businesses
• Essential Program Resources
• Getting Prepared

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Business Crime Prevention
Program

• Program Package for Businesses
• Ottawa Police Service Business Crime Prevention
  Program Presentation Kit Folder shall contact the
  following items
• Welcome/Introduction Letter
• CPC Volunteer Business Card
• CPC Officer Business Card
• Height Strip
• Business Crime Prevention Program Tip Booklet
• Suspect Identity Chart with Robbery Prevention
  Information

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Business Crime Prevention
Program

• Program Package for Businesses
• Night Listing Information R26 Form
• Graffiti pamphlet
• Counterfeit Detection Posters
• Counterfeit Detection Cards

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Business Crime Prevention
Program

• Agenda
• Program Description What is it?
• Program Delivery 11 Steps
• Program Package for Businesses
• Essential Program Resources
• Getting Prepared

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Business Crime Prevention Program

• Essential Program Resources
• Victim Assistance Call Up Procedures
• 3-Month Follow Up Survey
• Promotional Flyer
• Promotional Card/Bookmark
• Program Package Checklist

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Business Crime Prevention Program

• Essential Program Resources
• Bank Note of Canada Web Site
• http//www.bank-banque-canada.ca/en/
• Up to date counterfeit detection tips,
• downloadable videos, training
• presentations

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Business Crime Prevention
Program

• Agenda
• Program Description What is it?
• Program Delivery 11 Steps
• Program Package for Businesses
• Essential Program Resources
• Getting Prepared

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Business Crime Prevention
Program

• Getting Prepared
• Review the program materials. Be prepared to
  identify and explain the program package to
  businesses.
• Prepare program packages using the Business
  Program Package Checklist.
• Outreach to the businesses using the promotional
  flyers.
• Victim Assistance call backs to businesses who
  have been a victim of crime.

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Business Crime Prevention Program Thank You