IM Day Sharing the Story of the IM Leadership Initiative

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IM Day Sharing the Storyof the IM Leadership
Initiative
Theresa Bolton Organizational Readiness Office IT
Services Branch

• September 23, 2004

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Organizational Readiness Office

• Builds awareness
• Identifies tools and resources
• Supports organizational change-management
  initiatives for three communities
• Information Technology
• Information Management
• Service Delivery

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Leveraging Communities

• Governance
• Led by Champions Committee
• Strategy
• Align initiatives to government and departmental
  business goals
• Work plans
• Build on community interests that align with
  departmental/GoC objectives

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Why a leadership initiative?

• IMCC, IMPC, CIO Council Consultation and
  feedback on program objectives and design
  Spring 2003
• Approved by SIMB March 2003
• Leadership Model based on AEXDP, IT LDP

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IM Leadership

• Provides early returns to departments
• Reflects rethinking of the role of IM
• Developing leadership capacity in IM functional
  advisors and specialists

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Phased Implementation

• First phase (2003-2004)
• Nomination and Selection (Summer 2003)
• Launch (October 2003)
• Implementation of action learning groups
  (November 2003)
• Formal learning events. (November 2003)
• Begin curriculum development (Spring 2004)
• Second phase (2004-2005)
• Introduction of more structured curriculum
• Evaluation and Recommendations on final program
  design

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Participants

• 24 participants from 17 departments and agencies
• Participants represent diverse department and
  agency interests social, cultural, economic
  developments, regulatory, etc
• Specialists in library services, records
  management, ATIP, web content, systems
  development, policy development

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Innovative!

• Leadership development aligned to a policy
  priority
• Action learning within an IM context
• Community input and iterative program design

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Learning Priorities

• Strategy and influence
• People and culture transformation
• Governance, Accountability and Performance
  Measure
• Technology
• Policies and Regulations
• Best Practices
• KM/IM
• IM Auditing

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The design

• Learning events
• Action learning groups
• Leadership curriculum

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Learning Events

• Based on participant feedback and aligned to
  goals and competencies of IMLI
• Engagement of IM Leaders in govt and private
  industry
• Designed around presentations, small group work,
  plenary sessions, exploratory questions, case
  studies, role plays, expert facilitation.

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Learning events

• November A Day in the life of an IM Specialist
• December Service Visions and IM
• January Positioning IM and Leadership
• February Building IM Programs
• March Site Visits

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Learning Events

• April IM Leadership Curriculum
• May Knowledge Management
• June IM Readiness Strategies
• September Personal Development Assessments

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Action Learning

• Small, functionally diverse groups
• Monthly, day-long meetings
• Peer-coaching methodology
• Focus is on exploring real work issues,
  reflecting and then taking action
• Develops leadership competencies visioning,
  influencing, creative problem solving,
  communication, partnership

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Typical Action Learning Day

• Check- in
• Equal air time for each participant
• Presentation of individual challenges, issues,
  projects
• Exploration of work projects using
  open-questioning to challenge assumptions,
  clarify issues, seek understanding
• Structured, shared reflection and personal
  commitment to action

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Typical Challenges

• How do I ensure collaboration from a virtual IM
  community on my project?
• How do I clarify roles and responsibilities for
  an effective IM Capacity Check?
• How do I engage my clients when implementing a
  functional classification system?
• How can I influence the regional centers in
  helping us improve IM processes?
• How can I effectively present IM strategies to my
  senior management committee?

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Results Participants take action sometimes
even the next day!

• Apply their learning back at work
• Follow-up on action taken and report back to the
  group share their lessons learned
• Apply coaching practices with their colleagues
  and teams
• Receive peer support, encouragement and challenge

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Community Building and Networking

• Eight learning events have provided opportunities
  to dialogue with many leaders and experts in IM
  and service delivery
• Attendance and recognition at CCMD/ORO IM
  armchair events
• Presentation on Sharing IM Lessons Learned to
  IMCC
• Feedback on requirements for TBs IM Portal

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Year Two

• Implement curriculum courses
• Complete personal development assessments
• Refine IM leadership competencies
• Continue/adapt action learning groups

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Year two

• Continue with learning events
• Consult with managers on participant progress and
  program design
• Evaluation and recommendation on final program
  design/components
• http//www.solutions.gc.ca/oro-bgc/imli-ilgi/index
  _e.asp

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And now.

• my story.

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