Major Printer Administration Tasks

1
Major Printer Administration Tasks

• Managing printers
• Managing documents
• Troubleshooting printers
• Performing tasks requiring the Manage Printers
  permission

2
Accessing Printers
3
Setting Printer Permissions to Control Access

• Control who can use a printer
• Control who can administer a printer
• Control the level of administration

4
Levels of Printer Permissions

• Print
• Manage Documents
• Manage Printers

5
Allow or Deny Permissions

• You can allow printer permissions.
• You can deny printer permissions.
• Denied permissions override allowed permissions.

6
Assigning Permissions
7
Assigning Forms to Paper Trays
8
Setting a Separator Page

• A separator page is a file that contains print
  device commands.
• Separator pages have two functions
• To identify and separate printed documents.
• To switch print devices between print modes.

9
Four Separator Pages Included with Windows 2000

• Sysprint.sep
• Pcl.sep
• Pscript.sep
• Sysprtj.sep

10
Pausing, Resuming, and Canceling Documents

• Pause the printer, resolve any printing problems,
  and resume printing.
• Right-click a printer in the Printers folder and
  click
• Pause Printing.
• Cancel All Documents.
• To resume printing, click Pause Printing to
  deselect it.

11
Redirecting Documents to a Different Printer

• If a print device is faulty, for example, you can
  redirect the print jobs.
• You must redirect all print jobs.
• You cannot redirect a specific document.
• Both printers must use the same printer driver.

12
Add a New Local Port with UNC Name of New Printer
13
Taking Ownership of a Printer

• The owner can no longer manage the printer.
• You can change administrative responsibility for
  the printer.
• By default, the user who installs a printer owns
  it.

14
Permission to Take Ownership

• Users who have Manage Printers permission for the
  printer
• Members of the Administrators and Power Users
  groups

15
Pausing, Restarting, and Canceling a Document
16
Setting Notification, Priority, and Printing Time

• Allows you to control print jobs
• Requires the Manage Documents permission
• Are set on the General tab of the Properties
  dialog box for the document

17
Introduction

• You can manage printers from any computer running
  a Web browser.
• The computer does not have to be running Windows
  2000.
• The computer does not have to have the correct
  printer driver.
• Management tasks are the same only the interface
  is different.
• The print server on which the printer resides
  must have IIS installed.

18
Understanding Web Servers

• Web servers are computers that respond to
  requests from a users browser.
• Links to a resource on a Web server are known as
  Web folders.

19
Using a Web Browser to Manage Printers

• Administer printers from any computer running a
  Web browser
• Customize the interface
• Provides a summary page listing the status of all
  printers on a print server
• Reports real-time print device data

20
Accessing Printers Using a Web Browser

• Open the Web Browser.
• In the Address box, type the following
  commandhttp//print_server_name/printers
• To gain access to a specific printer
  typehttp//print_server_name/printer_share_name

21
Examining the Problem

• Verify the print device is plugged in, powered
  on, and connected.
• For network-interface print devices, verify the
  network connection.
• Try printing from a different program.

22
Examining the Problem (continued)

• Verify that other users print normally. If yes,
• The problem could be insufficient permissions.
• The problem could be lack of a network
  connection.
• The problem could be with the client computer.
• Verify the print server uses the correct printer
  driver for the print device.
• Verify the print server is operational, and has
  enough disk space for spooling.
• Verify the client computer has the correct
  printer driver.

23
Reviewing Common Printing Problems

• A user receives an Access Denied message when
  trying to configure a printer from an
  application.
• A document does not print completely or comes out
  garbled.
• The hard disk starts thrashing and the document
  doesnt reach the print server.