Woodward Biomedical Library

1
Woodward Biomedical Library

• Hilary Bloom
• LIBR 538F

2
Introduction to the Library

• Life Sciences Libraries Network
• Staffing
• Holdings statistics
• Circulation statistics
• Reference statistics
• User community

3
Practicum Project

• Reference and Information Services
• Reference desk
• Drop-in sessions
• E-chat
• Personal interviews

4
Reference Questions

• Navigation of UBC catalogue and databases
• Quick answer questions
• Technical questions

5
Beyond the reference desk

• One-on-one appointments
• E-mail e-chat reference
• Workshops
• Finding aids
• Subject guides
• Outreach to faculty

6
Measuring effectiveness

• Reference statistics
• Benchmarks
• AAHSL (Association of Academic Health Science
  Libraries)
• AFMC (Association of Faculties of Medicine of
  Canada)
• Staff meetings planning workshops

7
Acknowledgements

• Rita Dahlie Head, Woodward Library
• Charlotte Beck - Resource Sharing Reference
  Librarian
• Lee Perry - Reference/History of
  Medicine/Collections Librarian
• Bonnie Stableford Librarian
• Sally Taylor - Reference Librarian
• Countless other Woodward staff members!

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Questions
9
References

• Carr AF, Kawakami AK. A successful cross-training
  experience of reference service at UCLA. Med Ref
  Serv Q 2002 Summer21(2)15-9.
• Clemmons NW. New reference librarians--a fresh
  view. Med Ref Serv Q 2000 Winter19(4)59-71.
• Dahlie R. Annual report to Association of
  Canadian Medical Colleges Committee on Medical
  School Libraries for 2003/2004.
• Gray SA, Brower S, Munger H, Start A, White P.
  Redefining reference in an academic health
  sciences library planning for change. Med Ref
  Serv Q 2001 Fall20(3)1-11.

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References (continued)

• Reference statistics monthly summaries April
  2003-March 2004. Woodward Biomedical Library.
• Robbins K, Daniels K. Benchmarking reference desk
  service in academic health science libraries a
  preliminary survey. Coll Res Libr 2001
  Jul62(4)348-53.
• Scherrer CS. Reference librarians perceptions of
  the issues they face as academic health
  information professionals. J Med Libr Assoc 2004
  Apr92(2)226-32.
• Woodward Biomedical Library facts and figures
  2003. Woodward Biomedical Library homepage.
  Available at http//www.library.ubc.ca/woodward/a
  bout/woodfacts.pdf. Accessed March 6, 2005.