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Radical Notions in Libraries: Dotcom Internet Solutions

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Title: Radical Notions in Libraries: Dotcom Internet Solutions


1
Radical Notions in Libraries Dot-com Internet
Solutions
  • Integrating Business Web Solutions into Library
    Web Services

Removing Business Web Problems from Library Web
Services
Andrew K. Pace NCSU Libraries April 4, 2002
2
Who is this guy?
and why is a systems librarian talking about
public services, anyway?
  • Graduated from library school in 1996
  • Innovative Interfaces, 1996-1999
  • first year on the Help Desk
  • Product Manager WebPAC, Z39.50, KidsOnline,
    Ereserves, etc.
  • NCSU Libraries, 1999-
  • bring up new library Web catalog
  • Systems liaison to Digital Library Initiatives
  • self-appointed library ombudsman

3
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4
Radical Notions in Libraries
  • Vortals and Portals and Gateways, oh MyLibrary
  • Yahoo-style subject categories
  • Google-style quick-search options
  • Amazon-style online catalog
  • The next generation of library web services

5
The worst level of Internet service that users
will accept is the best level of service they
have ever seen.
-paraphrased from Ron Dunn, International Thomson
Publishing National Online 1999
6
I think when people get on the Internet, their
common sense may be weakened, if not suspended.
-Charles Harwood, FTC
7
Follow the money.
-Deepthroat All the Presidents Men
8
The Empirical Evidence
9
The State of the Web
  • 6 terabytes of data on millions of Web sites
  • More than 3 billion web pages
  • 110 million Internet users in the U.S.
  • 509 million email inboxes in the world
  • 60,000 USENET groups
  • 80,000 listservs

10
By tomorrow afternoon...
32,983,802,238,938,871,012,845
Almost 33 gazillion websites out there ! ! ! ! !
!
11
Portals and Vortals
Customization based on your area of interest
Cornell
California Polytechnic
University of Washington
Virginia Commonwealth
University of Toronto
North Carolina State
12
Portals and Vortals
  • INFORMATION
  • OVERLOAD

13
User Focus
  • Library
  • Academic Disciplines
  • Library Promotion
  • Paid Subscription Access
  • Current Awareness
  • Personalized Links
  • Business
  • Credit Card Processing
  • Chat
  • Calendars (with user postings)
  • Classified Ads
  • Surveys / Polls
  • Personalized Links

vs.
14
Organizational Focus
  • Business
  • Money
  • Money
  • Money
  • IPO
  • Chapter 11
  • Library Want-ads
  • Library
  • Teaching and Learning
  • Information Literacy
  • Careful Selection
  • Human Contact

vs.
15
MyGod.what have we created ?!?!?
Tangible suggestion in approximately 1237
...I Promise
16
Yahoo-style Subject Categories
A given users like to browse
To enable a person to find a book of which either
is known author, title, or subject. -
Charles Cutter, 1904
17
True Browse no keyboard required
18
Librarians Give it a Try
(sort of)
Electronic and Web Resources Only
Why ?
19
Vendors Give it a Try
(sort of)
20
Dot-coms Do It for Real
(pretty much)
21
Dear Library Users, We apologize for making this
so difficult...
22
Radical Notions
  • Canned Browse index searches for popular searches
  • LCSH subsets and Local Subjects
  • Indexing
  • Thesaurus Building
  • Faceted Classification
  • Integrated Taxonomic Information Systems
  • Systems for the Intellectual Organization on
    Information
  • Knowledge Management

23
Radical Classification
1999-2000 Local Subject Browse Added 123
increase in Electronic Resource Usage over
1998-1999
1998-1999 / 1999-2000 18 increase in Electronic
Resources
24
Radical Classification
Electronic Theses Dissertations
  • Local Browsable author index
  • CORC Pathfinders allow users to store local
    subject headings and URLs on OCLC servers

25
Radical Classification
26
Radical Notions ?
Re-invent the catalog?
shistoryyear1990-1999langengmatbook locma
insortrelevance
27
The Google Toolbar
Finally, something I can use...
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cument.selection.createRange().textif(q!'')break
if(q'')void(qprompt('Enter text to search
using Google. You can also highlight a word on
this web page before clicking Google
Search.',''))if(q)location.href'http//www.googl
e.com/search?clientgoogletq'escape(q)" Google
Search s.length?''document.selection.createRange().text)
for(i0iqdocument.framesi.document.selection.createRan
ge().textif(q!'')breakif(q'')void(qprompt('
Enter text to search the catalog. You can also
highlight a word on this web page before clicking
Search.',''))if(q)location.href'http//catalog.l
ib.ncsu.edu/Web2/tramp2.exe/do_ccl_search/guest?SE
TTING_KEYFilesservers1homeindexdefaultquery
'escape(q)"Catalog Search HREF"javascriptq(document.frames.length?''docu
ment.selection.createRange().text)for(i0ient.frames.lengthi) qdocument.framesi.docum
ent.selection.createRange().textif(q!'')breaki
f(q'')void(qprompt('Enter search for
E-journals. You can also highlight a word on this
web page before clicking search.',''))if(q)locati
on.href'http//databases.lib.ncsu.edu/colmgmt/ser
ials/titleresults.cfm?title'escape(q)"E-journal
Finder s.length?''document.selection.createRange().text)
for(i0iqdocument.framesi.document.selection.createRan
ge().textif(q!'')breakif(q'')void(qprompt('
Enter text to lookup a word. You can also
highlight a word on this web page before clicking
search.',''))if(q)location.href'http//www.m-w.c
om/cgi-bin/dictionary?bookdictionaryva'escape(
q)"Dictionary Search
28
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29
Google-Style Quick-Search
ecology
30
Google-Style Quick-Search
Open Archives Initiative
ecology
31
WebFeat
Muse Global
32
Amazon-style Online Catalogs
To assist in the selection of a book. -
Charles Cutter, 1904
33
Amazon-style Online Catalogs
Added Value?
LCSH !
Browsable Catalog!!!
34
Are we losing the feature war?
LIBRARIES
AMAZON
  • Phrase/Keyword search
  • Go!
  • View MARC record
  • Who cares?
  • MARC minutia
  • Cover photos Book jackets
  • Other authors links
  • Alternate format links
  • Type your search
  • Browse best sellers, prize winners, and subjects
  • You should also search...
  • Customers also bought...
  • Trust us, its a good book
  • Editorial/Customer reviews
  • Just arrived
  • Previews / Coming soon
  • Shelf-browsing book sales
  • Bargain books online

35
Title Availability a war of words?
LIBRARIES
AMAZON
  • On Shelf
  • 24 hours
  • Checked Out
  • Ships in 2-3 days
  • Check Shelf
  • Out of stock
  • Recall / Hold / Request
  • Special Order
  • Interlibrary Loan
  • Hard-to-find
  • Free (usually)

36
Baby Steps Toward Catalog Enrichment
  • Enhanced Hitlist Displays
  • Enhanced Record Displays
  • Added Value Content
  • Getting Outside the Box

37
Explicit more like this option
38
Catalog Enrichment
39
PREPARE YOURSELF FOR DEBATE
FROM THE MARC 505 !!
40
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41
What can we do?
Subtitle what should we demand from our vendors?
  • Relevance Ranking
  • Sort titles by most checked out
  • at least show number of circulations!
  • Reviews, Book Flaps, TOCs, Cover Art
  • Online Book Sales
  • Build browsable catalog links
  • Build the Get it for me button
  • Rev up to Internet Speed

42
Whos already doing it?
TLC
Booksense
SIRSI iBistro / iLink
InMagic
ExLibris - SFX
Innovative - Millennium
Syndetics
Tacoma Public Library
Endeavor - ENCompass
Fretwell-Downing
43
The Competition Stacks Up
  • The Partners
  • SIRSI - iBistro
  • ExLibris - SFX
  • Syndetics
  • Booksense
  • InMagic
  • The Competition?
  • Amazon
  • eBrary
  • AskJeeves
  • work.com
  • FatBrain
  • Google
  • Questia

44
One last radical notionThe next generation of
library web services
New Library Product!
PROJECT MANAGEMENT
Product Management
45
Library Product Management
46
There is no honor in being right. There is only
honor in doing right. -Andrew K. Pace
47
I feel a lot more like I do now than when I
first got here.
48
Radical Notions in Libraries
  • Full Presentation available at
  • http//www.lib.ncsu.edu/presentations/nelinet/
  • Andrew K. Pace
  • Head, Systems
  • NCSU Libraries
  • andrew_pace_at_ncsu.edu
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