local egov EXPO Wednesday 20th April 2005 Barbican, London Bluerave BPM Working in Local Government

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local e-gov EXPO Wednesday 20th April
2005Barbican, London Bluerave BPM Working
in Local GovernmentKeith Yearley
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Agenda

• Who are Bluerave?
• Blueraves view of BPM in a Local Government
  context
• What have Bluerave achieved in Local Government?
• What are St Helens MDC planning to do next?
• Why were Bluerave selected by St Helens MDC?
• Active Discovery The future of BPM!

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Who are Bluerave?

• Formed in 1993
• Profitable
• 50 Customers
• 20 Employees
• Consultants focused on Business Process
  Management (BPM)
• Experience with ERP, CRM DIP, integration and
  development
• Development skills in .NET, Java, ASP, VB
  BizTalk
• Working with EWNP and LAMIP, already a supplier
  to Local Government

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Blueraves view of BPM in a Local Government
context?
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Blueraves view of BPM in a Local Government
context?

• The ODPM in its Priority Outcomes Statement (G24)
  outlines targets for joined up government, which
  almost certainly requires Electronic Workflow
  (EW) and Business Process Management (BPM)
  systems to be in place.
• The Gershon Report, likewise, lays down
  efficiency objectives that require local
  government to automate and optimise the processes
  used in all areas of service delivery.
• EW/BPM systems allow councils to overlay
  electronic workflow across all existing
  applications, delivering improved service
  offerings to a wider audience. The key is
  enterprise not tactical.

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Blueraves view of BPM in a Local Government
context?
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Blueraves view of BPM in a Local Government
context?
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What type of players are there?
Completeness

• BPM Requirements
• Graphical Tools
• Reduce Coding/Scripting
• Execution Engine
• Task Oriented Interface
• Agility Capabilities
• Monitoring Capabilities

Capabilities
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What have Bluerave achieved in Local Government?

• Entered the Market in 2004
• Worked with St Helens MDC
• Committed to the EWNP
• Implemented pilot with St Helens MDC
• Proved capability of product set
• Delays, staff changes, other priorities
• St Helens MDC Committed to roll out

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What have Bluerave achieved in Local Government?

• The St.Helens Council Enterprise Workflow
  Transformation Project has focussed on the
  Strategic Planning and Performance Management
  framework as an example of how an enterprise
  approach to workflow can deliver fundamental
  benefits, integrated across the whole
  organisation.
• The aim of the project was to deliver a
  demonstrable solution that could be used as
  reference to other local authorities to
  demonstrate how, through the use of Enterprise
  Workflow, significant benefits could be realised
  in terms of the performance and management of the
  Councils Strategic and Operational plans.
• St.Helens undertook a trial and research of
  Enterprise Workflow Software, Ultimus Business
  Process Management Suite supplied by Bluerave
  Limited, to introduce an enterprise approach to
  Workflow at the operational level that
  complemented the Strategic Planning and
  Performance Management Framework.
• Words from St Helens MDC

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What have Bluerave achieved in Local Government?
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What are St Helens MDC planning to do next?

• ULTIMUS through Blueravewill be used as part of
  a number of large scale strategic developments
  which we are now looking at around the ERDM
  front. An ongoing program of evaluation and
  determination of these strategies is underway and
  we have indicated that ULTIMUS will be the
  Workflow tool that will be used in the middle of
  any system or combination of systems that we
  choose to perform this function.
• Words from St Helens MDC

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Why were Bluerave selected by St Helens MDC?

• Strategic vision
• Compliance
• Price
• Functionality
• Ease of use

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Why were Bluerave selected by St Helens MDC?

• Strategic vision
• Compliance
• Price
• Functionality
• Ease of use
• Proof in 12 minutes!

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Active Discovery The future of BPM!
70 - 80 of overall time is normally spent in
discovery/specification
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Active Discovery The future of BPM!
100 of the rules (business logic) has to be
declared upfront, even the obtuse and absurd
combinations!
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Active Discovery The future of BPM!
With Adaptive Discovery only the main rules need
be defined, the other, less likely combinations,
can be decided on a case by case basis during
live deployment.
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Active Discovery The future of BPM!

• "...the adaptive approach exemplified by Ultimus'
  Adaptive Discovery represents an important step
  in the evolution of BPM the ability to set rules
  in real time with users as work is performed. In
  truth, people have always created process in this
  way, learning as they go.  But it now appears
  they will have a better way to capture the
  rationale behind their process choices and put it
  to good use in a timely way" - John Parker,
  Kinetic Information

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Active Discovery The future of BPM!

• "Ultimuss Adaptive Discovery approach to process
  mapping represents a revolutionary next step in
  the evolution of BPM by enabling organizations to
  get started quickly while allowing processes to
  change as new situations arise, allowing for
  greater flexibility and easier adaptation to
  changes in processes. - Mike Maziarka,
  Infotrends/Cap Ventures

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Active Discovery The future of BPM!

• Combined with the ability to quickly adapt
  process models to incrementally discovered
  context, this approach should allow BPM adopters
  to significantly reduce the time spent on upfront
  process modeling, enabling faster realization of
  value and greater utility of BPM investments.
  Nathaniel Palmer, Delphi Group

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local e-gov EXPO - Stand 3 www.bluerave.comin
fo_at_bluerave.comkeith_at_bluerave.com01628 509
069 or 07775 523 096