COMMUNITY HEALTHCARE EQUIPMENT SERVICE TRAINING

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COMMUNITY HEALTHCAREEQUIPMENT SERVICE TRAINING

• WELCOME

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AIM

• To ensure that all staff requesting community
  healthcare equipment have an understanding of the
  availability,appropriateness and criteria for
  use. Including the setting up and demonstration
  of equipment.

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OBJECTIVES

• Awareness of departmental services and staff
• Appropriate use of telephone and fax numbers
• Understand the criteria of use and issue
• Equipment loan periods,appropriate environment
• Accessing equipment. ie correct use of referral
  forms
• Familiarisation of equipment manual/equipment
• Correct set up of equipment
• Ability to demonstrate use of equipment in the
  home

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Geographical area
GEOGRAQPHICAL AREA
N
North LincolnshireCommunity Healthcare Equipment
Service Tel [phone]Provision stops at
border
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1
NottinghamshireHome Loan DepartmentTel 0115
969 1248Provision stops at border
3
NorfolkRed Cross Medical LoansTel 01603
426361We follow GPs
CambridgeshireHome Loan DepartmentTel 01223
726222Provision stops at border
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Office Hours

• General Office
• 08.30 12.30 and 13.30 17.00
• Monday Friday
• Telephone number 01476 590440
• Fax number 01476 590508
• Outside working hours emergencies only
• (Answer machine will relay on call number)

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Key Personnel

• Unit Manager Mrs Linda Rhodes
• Telephone [phone] Fax [phone]
• Operational Manager Janet MezenTel 01476
  590440
• Warehouse Manager Peter Gee Fax 01476
  590508

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Specialist Nurses

• Tissue Viability Department
• Hilary Field - Tissue Viability Nurse
• Alison Tyrer - Rehab Equipment Nurse
• Telephone [phone]
• Fax number 01476 579037

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Specialist Nurses (contd)

• Continence Department
• Mary Conybeare Continence Advisor
• Sue Kinder Continence Nurse
• Tel [phone] Fax [phone]
• Helena Galloway Continence Physio
• Tel [phone] Fax [phone]

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Wheelchair Therapy Team

• Fiona Roberts Occupational Therapist
• John Moorley Rehabilitation Engineer
• Lesley Shutie Wheelchair Service Assist
• Telephone [phone]
• Fax number 01476 590508

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Equipment Referral Form
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Community Healthcare Equipment Services

• Who can refer?
• Trust medical, nursing and therapy staff

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Community Healthcare Equipment Services

• For what reason?
• To provide appropriate nursing care,
  facilitate independence or to enhance the quality
  of life.

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Community Healthcare Equipment Services

• How long is the period of loan?
• Initial period of loan will be six months.
• Long term loan for chronic disabled patients.

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Community Healthcare Equipment Services

• Can the department refuse to issue equipment?
• Yes, if the equipment is deemed to be
  unsuitable or outside the service contract.
• Specialist equipment is authorised, if
  available, by relevant specialist nurses.

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Community Healthcare Equipment Services

• Does the equipment need to be serviced?
• Mechanical and electrical equipment is
  serviced at six monthly or annually intervals.

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Community Healthcare Equipment Services

• What about temporary residents?
• Temporary residents will not be issued with
  equipment from CHES unless there is active
  District Nurse involvement.

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Community Healthcare Equipment Services

• What do social services provide?
• Equipment that is shown to fulfil a social
  need.

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Community Healthcare Equipment Services

• Do we issue to Residential and Nursing Homes?
• Selected equipment will be provided into
  residential homes to assist nursing care by a
  District Nurse.
• We do not issue equipment to nursing homes.

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Community Healthcare Equipment Services

• Is the equipment cleaned between use?
• All community healthcare equipment is cleaned
  in accordance with the decontamination policy.
• Equipment is also checked for defects before
  re-issue.

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Community Healthcare Equipment Services

• How long does it take to deliver equipment?
• Two working days, provided equipment is in
  stock and referral is made before 12 midday.

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Community Healthcare Equipment Services

• What happens if the department runs out of
  equipment?
• Substitution of equipment sent out with letter
  attached.
• Patient Dependency Rating Form sent to the
  referrer.

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Patient Dependency Rating Form
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Equipment Recall System

• Referrer identifies short term or long term use.
• Methods of recall include individual patient
  letters, contact with community nurses and recall
  folders.
• Replacement is made with Social Services
  equipment for long term use. e.g hoists

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Risk Assessment

• The risk assessment form is provided to guide you
  in providing best practice.
• It should be placed in the patients records.
• It should be used in conjunction with the
  Community Healthcare Equipment Manual to assist
  you with equipment selection.

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Risk Assessment Form
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User Groups
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Tissue Viability Referrals