Evolution to a Unified Digital Parking System Michele Krakowski Director of Strategic Projects T2 Sy

1
Evolution to a Unified Digital Parking System
Michele Krakowski  Director of
Strategic Projects                           T2
Systems, Inc.Peter LangeAssociate
DirectorTexas AM University Texas Parking
Association 2006 Houston
2
What is a Unified Digital Parking System?

• Its Unified!
• All systems work together seamlessly, regardless
  of vendor or where the data is stored.

• Its a Parking!
• Still doing the things that make parking fun.
• Its Digital!
• Elimination of the analog stuff information is
  recorded and shared electronically.
• Mostly getting rid of the paper.

3
The most frustrating thing about managing parking
technology is.
When the system crashes - the amount of manual
labor to attempt to provide the same level of
service (well, as close to same level of service
as possible without having the technology in
place) plus the labor involved in recreating the
transactions that could not be captured
electronically.
trying to convince university and state
procurement officials that a)  yes, i really do
need to upgrade my hardware and software again
to stay profitable.  Yes, it really is about
profit - get over it. and b)  no, i can't just
use the generic software contract on campus that
"everybody else uses."  Parking is a specialized
field and requires specialized technology.  this
is the Reader's Digest condensed
Just when you think you have it all figured out,
something new and improved comes along and makes
you wonder if what you just purchased is really
as good as you thought it was.
It's very difficult to pull any kind of special
reports to manage garage usage.
A large percentage of the time the technology is
smarter than the customer.
The other problem with the gating equipment seems
to be with the software.
the garage gating equipment
its never simple. Someone always has to make it
more complicated then it should be. Palms,
Software, Gates... its always a challenge
PARKING TECHNOLOGY.   It's gotten so that if you
don't have an IT person on staff your either
underutilizing the technology or you are using
trial and error to learn it.
Creating a single source for parking information
Integration of wireless payment options into
existing systems.
...is when the President's or Vice-Presidents'
gate cards won't raise the gate.   lt)
keeping everyone happy
The technology does not work as
advertised/prescribed.
Make it idiot-proof and somebody will build a
better idiot.
4
Whats in your parking operation?
Transient Management (Revenue Control)
Credential Management (Access Control Systems)
Money! (Sall about the Benjamins)
High Low None
Access Control
Enforcement (Ticketing, Citation, Immobilization,
Removal)
Metered Parking (Device Systems)
Permit Management (Permission-based Systems)
Hours Days Weeks
Months Years
Duration of Parkers Business
5
Complexities
6
Why Unify

• Parking Operations need credibility in order to
  be effective and provide valued services.
• Credibility is earned through good record-keeping
  over a long time.
• Data is your friend
• Analog data is very costly.
• Digital data is cheap!

7
Its time to play
Analog / Digital Game
8
Analog / Digital GameRound 1
9
Analog / Digital Game Round 2
10
Analog / Digital Game Round 3
11
Analog / Digital Game Round 4
12
Analog / Digital GameRound 5
13
Analog / Digital GameRound 6
14
Analog / Digital GameRound 7
15
Analog / Digital GameRound 8
16
Analog / Digital Game Round 9
17
Analog / Digital GameRound 10
18
Analog / Digital GameRound 11
19
Analog / Digital Game Round 12
Received from sentinel.t2systems.com
(192.168.0.1 Received from mail pickup service
by hotmail.com w Fri, 24 Mar 2006 181518
-0800 Message-ID ltBAY103-F25ACEQ4D8FCDAB4438295EC
3DC0_at_ph Received from 65.54.174.200 by
by103fd.bay103.hotm Sat, 25 Mar 2006 021514
GMT From "Kelsey" ltkelsey_at_hotmail.comgt To
historicalsociety_at_society.nb.us Bcc Subject
Tour Date Fri, 24 Mar 2006 211514
-0500 Mime-Version 1.0 Content-Type text/plain
formatflowed Return-Path kelsey_at_hotmail.com
20
My Philosophy

• Technology
• is best
• when it
• is invisible

21
The Proprietary Challenge
Duncan Multi-Space Meter
VenTek Pay-By-Space
T2 Hand Held
22
Interface

• The place at which independent and often
  unrelated systems meet and act on or communicate
  with each other

23
Integrate

• To form, coordinate, or blend into a functioning
  or unified whole

24
Organizational Philosophy

• Technology at the table
• Software guru - knows the technical side and the
  business side inside out
• Use the software
• Hardware becomes less important
• Business analyst might be more appropriate
• Developers
• Power users

25
Organization

• Who acts as your Chief Information Officer (CIO)?
• Director
• Assistant director
• The IT guy
• Admin assistant
• Division IT

26
Digital Parking System

• Summarized The digital parking system is one
  that stores electronic records of all things
  related to parking, from any source, forever.
• From the previous slides this includes
• Images
• Audio clips
• Video clips
• Communications
• Device diagnostics
• Others?

27
Last Piece Make it Unified
Database 1
Data And Metadata
Database 2
Users
Portal
Database 3

• Staff
• Parkers
• Vendors
• Peers

• Platform
• Meta-data
• Workflow
• Authorization

• Systems
• Data
• Storage

28
Summary The Vision
The Unified Digital Parking System
29
Whats Next?

• RFID
• Integration
• Standards
• Consolidation
• Outsourcing
• Commodity Computing
• Hosting
• Licensing changes
• Wireless
• Cell Phone Payment
• Security

30
The presentation will be available on Monday

• http//transport.tamu.edu/tpa.aspx