Excellence in Action IAAP International Update

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Excellence in ActionIAAP International Update

• Sam W. Gill CPS
• Wisconsin Division Annual Meeting
• May 16, 2009

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2008-2009 Highlights

• Turn IAAP into a Remarkable Association by 2010
• Web Community
• Education Forum Annual Meeting
• Pathways to Excellence
• Bylaws Proposals

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Project Plan

• Becoming a remarkable association
• Seven Measures approach
• Key concepts
• data-driven
• customer service culture
• programs/services align with mission

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Strategic Planning
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Mission

• Enhancing the success of career-minded
  administrative professionals by providing
  opportunities for growth through education,
  community building and leadership development

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Core Values

• Integrity
• Respect
• Adaptability
• Communication
• Commitment

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Methodology

• How subcommittees, action teams think tanks
• Who Board, HQ staff members
• Why - team-oriented efforts
• - provides different perspectives
• - goals/objectives clearly defined

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Phase 1

• Surveys
• Mission statement
• Baseline membership
• Convention
• Tracking concerns compliments
• Internal IAAP Marketing Team

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Phase 1

• Leadership Material
• Executive Director position review
• Web 2.0
• Chapter On-line join

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Phase 2

• Alliance Analysis
• Certification Program review
• Marketing evaluation
• Retention/demographic analysis
• Research and Educational Foundation Subcommittee
• Headquarters process-mapping exercise

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New Web Community
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New Web Community

• Mission focused
• New look
• Increased functionality
• Social-web base
• E-group features
• Division/chapter integrated web sites
• Internal email, blogs, profiles
• Powerful platform

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New Web Community
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Capabilities for Leaders

• Searchable document library
• Anyone can contribute
• Internal email capabilities
• Alerts to primary email addresses
• Blog/discussion posts for documents

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New Web Community
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Capability for Members

• Targeted interest e-groups
• Document libraries
• Networking opportunities
• Reduce IAAP to work

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Pathways to Excellence

• Year One
• Divisions 98 participation
• Chapters - TBD
• Member of Excellence - TBD

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Education Forum and Annual Meeting

• Name change
• Streamlined business sessions
• Restructured delegate voting
• Increased education sessions
• Increased networking opportunities

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Additional Documents of Interest

• Policy Manual
• Standards of Integrity
• Board Position Descriptions

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Dues Proposal

• Why?
• lower dependence of nondues revenue sources to
  provide stability
• undertake essential capital improvements
• implement new opportunities/technological
  advancements
• increase low reserves to an acceptable level

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Bylaw Proposals

• Processing fees to apply to all members
• Affiliate dues increase to correspond to other
  categories.
• Wording change regarding membership renewals
• House keeping to remove obsolete language for
  district director positions
• Language to clarify the MAL delegate process
• Name change from Convention to Annual Meeting in
  both Bylaws and Standing Rules
• Proposed change to create a new membership
  classification for institutional groups

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Summary

• Significant progress on our Project Plan to
  become a remarkable association.
• Launch of new website and web community.
• Increased value of Education Forum Annual
  Meeting.
• Focus shift on big picture by staff elected
  leaders.

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Sponsors Partners
Headquarters
Chapters
Divisions
Members
Merited
Affiliates
International Board
Associates
Students
Members-at-Large