Welcome to

1

• Welcome to
• Teaching The Basics
• of Class!
• Presenter
• Brandon Weese
• Marketing Manager of Auction Inn and eBay
  Education
• Specialist trained by eBay

2
About UsAuction Inn
Lancaster County

• The Company
• Auction Inn is a for profit corporation founded
  on the concept of facilitating social enterprise
  within non-profit organizations.
• Member of eBay since December 2003 with over 2000
  customers
• Registered eBay Trading Post
• Recognized Platinum eBay Power Seller
• Mission
• Our mission is to partner with nonprofit
  organizations, in particular Boys Girls Clubs,
  to help them generate additional revenues by
  soliciting and selling donated merchandise for
  them on eBay, and to provide marketable job
  skills for their members.

3
About UsThe Work Able Program

• WORKABLE is a first time job skills training
  program that helps graduates enter the job
  market with confidence.
• Trainees receive classroom and on the job
  instruction in marketable job skills including
• Digital photography
• Packaging and shipping
• Video production
• QuickBooks Accounting
• Automobile condition reports

In partnership with
Trainees achieve Job Mastery Certifications upon
completion of discrete job skill training. These
certifications, developed in conjunction with our
corporate partners, give employers the assurance
the trainee has the required skills for the job.
4
A Short eBay History

• 1995 Pierre Omidyar launches eBay
• 1997 1 millionth item sold
• 1998 Meg Whitman joins as CEO
• 1999 eBay Motors launched
• 2002 PayPal joins team

5
How Works

• Host the Worlds Largest Yard Sale!
• Provides a comfortable and safe location for
  buyers and sellers to socialize, conduct
  business, and share information.
• Whether a buyer or seller, the first step is to
  register as a member of eBay.
• The last step is to sign the eBay User Agreement
  that consists of all the legal small print.
• We will help sign you up at the completion of the
  class.

6
eBay Safe Trading Features

• Feedback mechanism
• Buyer Protection Program
• PayPal Seller Protection
• Square Trade
• Security Center

7
Safety Tips

• Buyers
• Always check seller feedback
• Never wire or send cash
• Never agree to purchase as eBay item offline
• Passwords keep them
• Complex and unique (numerals and letters)
• Secure
• Never provide your password when requested to do
  so in an e-mail! Send e-mails to spoof_at_ebay.com
• Sellers
• Ship only after payment has cleared
• Ship only to confirmed addresses (when using
  PayPal)
• Document all eBay sales (receipts, proof of
  delivery, etc.)

8
Some cool facts about

• People buy on daily!
• - A camera sells every minute
• - a crane sells every 4 hours
• - 29 million items are available worldwide
• - 3.6 million added every day!

9
Buying on

• Ask first
• Research
• Check Feedback and Leave Feedback
• Keep your eBay password to Yourself!
• Use a Secure Method of Payment
• Avoid Questionable Activity
• eBay Rules for Buyers

10
Now Lets Get Started!

• Navigating eBay
• What Can I Buy?
• What are you looking for?
• Just about anything you can imagine is available
  on eBay, in just a few minutes of browsing you
  can find what you are looking for!

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How Do I Find What I Am Looking For?

• All items on eBay are placed somewhere in the
  eBay category hierarchy
• Currently, 37 top-level categories exist
• Sub-categories are always being added based on
  eBay buyer and seller requests.
• You may view the categories on the eBay homepage
• www.eBay.com

12
Browsing

• This means the Internet equivalent of old fashion
  window shopping.
• You are not exactly sure what it is you are
  looking for but hope something will catch your
  eye.
• Or maybe you have an idea of the type of item you
  want, so you focus on specific store.
• Browsing on eBay is much the same thing!

13
Searching

• know what you want? narrow it down!
• Be specific and be sure to spell correctly!
• Ex Futon NOT Phooton
• - For the closest matches, specify a date, color
  or brand
• Click on Home Garden http//home.ebay.com/
• Scroll down click on Furniture, I plan to put
  the Futon in my living room click on living
  room.

14
Found it Now I want to Bid!!!

• BIN - some sellers offer this option, this allows
  buyers to skip the bidding process and Buy It
  Now
• First Bid is the lowest acceptable amount to
  start the bidding.
• Location is key remember, most sellers make the
  buyer pay for the shipping! So be careful, eBay
  is located in 29 countries and shipping
  internationally can be expensive!

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ABOUT ME Page

• Allows buyers sellers to set up own eBay page
• Once completed potential bidders may view your
  ABOUT ME page by clicking on the icon next to
  your screenname.
• This is a great way to inspire confidence in the
  decision-making process, not required but helps!

16
Feedback Forum

• The most important feature on eBay!
• Each member has a number score that follows the
  screen name.
• This number measures the quality of business
  dealings a person has conducted on eBay, as both
  buyer and seller.

17
What is a Reserve?

• Many sellers will place a Reserve Price on their
  items
• The optional Reserve Price is the amount below
  which the item will not be sold. The Reserve
  Price is always private only the seller knows
  the Reserve Price.
• You can always tell if a listing has a Reserve
  Price by the indication next the Currently
  amount, which will state either (reserve not
  met) or (reserve met).

18
The Transaction

• All sales on eBay are private transactions
  between buyers and sellers. eBay has streamlined
  the procedure into a series of steps that make
  the whole process relatively painless.
• Once an auction ends, both buyer and seller are
  sent automatic notifications, with instructions
  as to how to proceed. Buyer and seller then
  contact each other and exchange information. The
  seller gives the final price and his mailing
  address. The buyer gives his/her shipping
  address and any special instruction.
• Most transactions go so smoothly that within days
  the buyer is gazing lovingly at his/her treasured
  prize.
• Most exchanges are just that simple!
• But what happens when there is a snag? eBay
  offers help when problem arises

19
Registering on

• Go to www.ebay.com
• Click Register Now
• Create a user ID and password
• Enter information
• Check email for confirmation

20
Selling on

• According to eBays own figures, only 10 of eBay
  users are sellers.
• because it is technically difficult
• very time consuming
• requires experience and a reputation on the
  platform to sell successfully

21
PayPal

• Opening a PayPal account is easy!
• This allows the highest level of safe bidding!
• Information on how to register is clearly
  designed in a step-by-step process on the PayPal
  website
• www.paypal.com

22
241 W. Lemon Street Lancaster, PA 17603 Phone
717-509-6592 Fax [phone] www.auctioninn.com

• Thank you for attending and good luck bidding!