INPUT ON SERVICE DELIVERY LEARNING ACADEMY

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INPUT ON SERVICE DELIVERY LEARNING ACADEMY
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INTRODUCTION OF SPEAKER JOHN JANSEN

• Joint DCS in 1972
• Currently H.O.C.C Goodwood
• 15 years responsible for training at Westlake
  ColouredCollege 1974-1989
• 1989 Suspended involvement Popcru

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GENERAL EXPERIENCES OF DEPARTMENT BETWEEN
1972-1994

• Purpose of system prior 1994
• Cultures which Apartheid purpose was based on
• Inhumane Culture
• Degeneration of the black human race in prisons
  under Apartheid.

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GENERAL EXPERIENCES OF DEPARTMENT BETWEEN
1972-1994Cont

• Question Is crime on the increase in the new
  S.A, or was this always the situation that
  existed prior to 1994?
• Training of the warders prior 1994 - military
  training.

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EXPERIENCES AS HEAD OF ADMISSION CENTRE,
POLLSMOOR PRISON -1997 (7 YEARS)

• What I found when I took over the Admission
  Centre
• In 1997, I was appointed as the first black head
  of Admission Centre.
• Centre was used for black inmates only during the
  Apartheid era.
• Communal cells 25 50 build for 20 inmates

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EXPERIENCES AS HEAD OF ADMISSION CENTRE,
POLLSMOOR PRISON -1997 (7 YEARS) cont

• Prison was chaotic.
• The management structure and system had
  collapsed.
• Staff was demoralized at that time.
• Violence was widespread.  
• Needed to take drastic action.

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WHAT WAS MY VISION FOR THE ADMISSION CENTER 

• What I did not want
• Violence in the prison
• Poor relationships between staff and inmates,
  amongst inmates and amongst different staff
  members

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WHAT KIND OF PRISON I ENVISIONED

• I wanted a prison in which inmates and staff
  could feel safe
• A prison in which inmates could develop a sense
  of hope for the future, rather than a feeling of
  hopelessness.

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THESE ARE THE STEPS I TOOK ESPECIALLY
PARTNERSHIPS

• Restructuring of Management system
• Creating safe environment for staff and inmates
• Start of Pilot Project 1998
• Formation of Family Initiative 1999
• Results and impact of the implemented changes
  made in prison

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PILOT PROJECT

• Developed a VISION of Change is possible and it
  start with me
• The Cage of Dreams Pilot Project became a
  national international televised
  documentary.(BBC)
• Through documentary numerous, international
  awards were received
• I was invited attended an International
  Conference on Corrections(2000) in Australia

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SITUATION ASSESSMENT

• Theme Centre Of Excellence
• Place Goodwood Management Area

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TRANSFER TO GOODWOOD PRISON

• Transferred to Goodwood November 2003
• Goodwood one of the most modern prisons in South
  Africa
• Infrastructure holds big potential enhance the
  vision of DCS to become the best in the world

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VISION OF GOODWOOD PRISON

• Our Vision and commitment is to transform
  Goodwood into a Centre of Excellence
• Achievement not in isolation through the
  principles of best practice

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HISTORY OF GOODWOOD CORRECTIONAL CENTRE

• 1996 due to overcrowding of Pollsmoor prison
  Goodwood was built to alleviate the overcrowding
  of already overpoulated prisons in W.C
• Prison officially opened 17 Oct 1997 and ever
  since NO ESCAPES took place from within its
  walls.

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LOCATION OF THE CENTRE

• The Centre located in the Northern suburbs of
  Cape Town

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STRUCTURE POPULATION

• Opening of prison accommodation was 1692
• There were only 18 beds in communal cells
• Due to influx of the recidivism rate total
  accommodation had to be altered extra two beds
  fitted in communal cells

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PRISON POPULATION

• Total amount of prison population amounts to 2252
  (26/07/2004)
• Sentenced - 1203
• Unsentence- 1049
• Currently 130
• 20 Overcrowded

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DEMOGRAPHICS OF STAFF

• Population - 356
• Gender Composition
• Males 83
• Females 17

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PROGRAMMES AT THE CENTRE

• ABET level 1-4
• 30 registered Matric students
• Students studying through tersiary instutuions
  i.e. Unisa Pentech ect.
• Computer Literature
• Restorative Justice Programme
• Pathways in Excellence

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PROGRAMMES AT THE CENTRE CONT..

• Conflict Management
• Stress Management
• Alcoholic Anonymous
• Narcotics Anonymous
• Substance Abuse
• HIV Training Support Groups
• Skills Development
• Centre registered as accredited Bible School

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IMPACT OF PROGRAMMES

• Laid a solid foundation for the successful
  rehabilitation, reconciliation and the
  re-integration
• Reflected in the positive attitude of offenders
• Management came to the realisation that the full
  24 hour of the offenders day must be structured
• Dining rooms and Sleeping rooms to be turned into
  training facilities

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RESTORATIVE JUSTICE

• 263 offenders gone through a 3 week Restorative
  Justice Course
• Reflected in the positive attitude of offenders
• Management came to the realisation that the full
  24 hour of the offenders day must be structured
• Envisage turning Dining rooms and Sleeping rooms
  into training facilities

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RESTORATIVE JUSTICE CONT

• 3 Long term Groups
• 15 Offenders busy since Feb 2003
• 30 Offenders started May 2004 - May 2005
• 30 Offenders started in July 2004 October 2005

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PROJECT RESTORATION

• With stakeholders identified a 3 month trainer
  trainee course.
• Within this project 40 offenders will be trained
  as multi skilled facilitators. 20 local
  residents 20 from other Management Areas
• The project will enable trained facilitators to
  train their fellow inmates

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WORK BREAKDOWN STRUCTURE (WBS)

• 1. Identification of Stakeholders
• Restorative Justice Institute
• Prison Administration
• Pentech
• CCR / Uct
• Institute for Violence Reconc.
• Ukugqama Kwemini Associatio
• Radio Tygerberg

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CHALLENGES FACING GOODWOOD ON THE PATH OF
BECOMING CENTRE OF EXCELLENCE

• Our President Thabo Mbeki quated the following in
  a speech delivered on the ANC 90th Anniversary
• I quote Building on what we have already
  achieved, we must work to activate the masses of
  people more directly to participate in our system
  of governance. We must translate into realitry
  our vision of people driven processes of change
  as well as the fundamental principle that the
  people are their own liberators.

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CHALLENGES FACING GOODWOOD ON THE PATH OF
BECOMING CENTRE OF EXCELLENCE CONT

• The following fundamentals should be the primary
  basis for transformation
• Our first challenge is not to train the
  Correctional Officials, but go beyond and
  liberate the Correctional Official
• Every action within the Centre of Excellence
  should be done, based on the principles and the
  values as set out in our Human Rights

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CHALLENGES FACING GOODWOOD ON THE PATH OF
BECOMING CENTRE OF EXCELLENCE CONT

• Best practice should be implemented in decision
  making on all levels of the Organisational
  Structure
• Correctional Officials are not results
  orientated
• No emotional intelligence in application of work
  responsibilities

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WORD OF THANKS

• Allow me to thank the Department of Public
  Service Administration for the confidence
  theyve entrusted me with, to conduct this
  presentation here today.
• I want to congratulate our Minister Balfour, our
  National Commissioner Linda Mti for their
  visionary and progressive approach with the
  creation of an excellent, brilliant White Paper
  and new Correctional Service Act (Act 111 of
  1998) which have the potential to put the DCS on
  the road of success and also become a huge asset
  to contribute towards a better life for all.

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WORD OF THANKS

• In conclusion, I need to compliment the Minister
  Geraldine Fraser Moleketi on initiating an
  excellent conference, in order to enhance
  excellent service deliveries
• I thank you