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NORTH WESTERN RAILWAY,

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Title: NORTH WESTERN RAILWAY,


1
STUDY OF BENCHMARKING NORMS FOR SICK LINE STAFF
AC COACH ATTENDANTS
  • BY
  • NORTH WESTERN RAILWAY,
  • JAIPUR

Shri Arunendra Kumar, CPO
2
Benchmarking (BM) Norms
1
A.
3
Other Inputs of Staff in Sick Line as per
Benchmarking norms
2
B.
  • Statistical 8 men each for Electrical
    Mechanical with Depot holding of more than 150
    coaches.
  • Material Storage/Accountal
  • Mech. - 26 men for 150 or more coaches
  • Elect. - 13 men for 150 AC coaches or more
  • - 15 men for excess of 500 coaches
    including AC coaches.
  • Power cars 12 men (Electrical) for 10 power
  • cars.

4
Depots Inspected
3
C.
  • Jaipur
  • Jodhpur
  • Bikaner
  • Mumbai Central
  • Bandra Terminus
  • Surat
  • Ahmedabad

5
BM Norms are Applicable to Target Ineffective
Coaches
4
D.
  • Targets for Sick Line are
  • AC Coaches 3
  • NAC Coaches 2.5

6
Actuals of Sick Ineffectiveof Coaches
5
E.
7
Staff for AC Coach Maintenance for all Types of
Work(Separate Workwise Bifurcation is virtually
Non-Existent)
6
F.
  • Figures are not comparable as TL/AC Cadre is
    merged.
  • Figures in Brackets () indicate staff per Coach.

8
Actuals of Sick Ineffective of Coaches
7
G.
9
Men on Roll in various Depots
8
H.
10
BM Norms for AC Coaches creates a situation of
Staff Sanctions for no work
9
I.
  • At JP the AC Coach holding is 103 Coaches. But
    there was no AC coach in Sick Line at JP.
  • Jan 07 26 days (Staff idling).
  • Feb 07 20 days (Staff idling).
  • This peculiar situation is true for most of the
    depots ( except mega depots). Even in mega depots
    the actual staff available is much more than the
    prescribed BM norms.

11
Sick Line (Electrical)
10
J.
  • Though separate BM norms exist for Sick Line
    but, as a practice, staff distribution is not
    done for separate location of work. These
    locations could be sick line, platform, pitline
    etc. It is based on day to day judgement. Hence
    comparisons are not feasible.

12
The RAC Electrical Staff Distribution in Two
Categories viz Maintenance and Escorting
11
K.
13
Change in ground realities after issue of BM
norms
12
L.
  • Mechanical
  • Increase in Train Kilometrage before next primary
    maintenance.
  • Lighter and long lasting Composite brake blocks
    instead of cast iron brake blocks.
  • Increase in use of stainless steel or FRP in
    coaches.

14
Change in ground realities after issue of BM
norms
13
L.
  • Electrical
  • Invertors in AC coaches
  • AC fans
  • VRLA Batteries
  • Roof Mounted ACs (RMPU)
  • Note - Above changes have improved overall
  • reliability leading to less Ineffective of
    Coaches and reduced coach
    detachment on line.

15
Observations
14
M.
  • Sick Line staff is for Maximum Ineffectives of
    Coaches. Actual Ineffectives of Coaches are very
    much less.

16
Observations
15
M.
  • Outsourcing (which has happened selectively)
  • Cleaning in Sick Line.
  • Passenger amenity maintenance of coaches.
  • Repair contracts of Electrical Sub-assemblies
    like RMPUs/ Alternations/ Water Raising
    Apparatus.

17
SUGGESTIONS
16
N.
  • Avoid situations for AC coaches where staff
    exists without work for long periods.
  • Multi-Skilling
  • Only TWO categories of staff needed in Sick Line.
  • - U/gear Technician.
  • - Coach Amenity Technician.
  • To enhance skills mandatory and periodical
    Training programme to be launched, may be through
    PPP. Presently, Railway trains running staff in
    a formal way.

18
SUGGESTIONS
17
N.
  • Productivity enhancement
  • Provide motorized and full spectrum of hand
    tools to artisans e.g. Carpenter in any of the
    depots is not having a Tool belt. Motorized hand
    tools exist as samples only. Carpenters still
    use chisels for cutting a ply in curve shape.

19
SUGGESTIONS
18
N.
  • Merge coaching cadre of Mechanical Electrical
    to consolidate BM norms further.
  • Merge RAC TL staff for improving productivity
    of electrical staff.
  • Power cars equipment maintenance is already
    outsourced to OEMs. Separate classification of
    staff in BM Circular is not needed.

20
SUGGESTIONS
19
N.
  • Provide computers, scanners, printers, digital
    cameras and LAN Statistical staff shall get
    reduced.
  • Delegate powers for Transportation contracts
    including handling of material to SSEs of Sick
    Line. It shall reduce Material Storage/
    Accountal staff.

21
CONCLUSIONS
20
O.
  • Due to reduction in Sick Line Ineffectives the
    BM norms provide for quite relaxed availability
    of staff in Sick Line, both in Mechanical and
    Electrical Departments.

22
CONCLUSIONS
21
O.
  • Depending on acceptability of suggestions, Sick
    Line staff Mechanical Electrical can be
    reduced by 25-30 . Moreover, AC staff and TL
    staff should be integrated and separate BM norms
    for AC be pruned drastically or WITHDRAWN.

23
CONCLUSIONS
22
O.
  • All benchmarking norms are issued by concerned
    Executive Branches. However, no reference to
    Personnel Branch is made at Boards level before
    issue. It is suggested that Benchmarking norms be
    issued by Establishment Branch of Board, as it
    relates to creation of staff.

24
AC COACH ATTENDANTS
23
25
BM norms issued by Commercial directorate -
Commercial circular No. 29 dated 13.09.99
24
A.
No supervisor for Other Mail/Exp train. For
Super fast Mail/Exp 1 ACCI per four coaches
26
Duties of ACCA
25
B.
  • Boards letter No. 83/Elect/138/8 dated
    24/25-10-85.
  • There are 22 items of duties in this list
  • 21 concern commercial directorate.
  • One is technical reg. noting of pressure/
  • voltages (Not actually done).

27

26
C.
Observation
  • Presently all ACCAs are with Continuous
    classification. Workload justifies EI
    classification. Change over EI has been
    restricted by Boards letter No. E(LWA)61/Adj/8
    dated 7.5.69 which refers to directions from
    Ministry of Labour.

28
AC Coach Holding
27
D.
All Group D RAC staff get chance by rotation
29
Ground realities of ACCA
28
E.
  • No separate cadre and all Group D RAC staff get
    a chance by rotation.
  • Overtime earnings are very very high.
  • Very long duty hours in continuous roster. An
    ACCA, say, 2903 Dn BCT-ASR puts in 66 40 hours
    in UP/Dn directions combined. He takes
    Compensatory rest on return to Headquarter as
    also Overtime.

30
Working of ACCI/ACCA in 2903 DN/2904 UP Golden
Temple Mail, BCT-ASR - Overtime Calculation
29
  • Total Duty
    68.40 hrs.
  • Total duty in an average period 192.16 hrs.
  • Employees required 5
  • OT in a month 192.16-10488.16x2176.32 hours
    per employee.

31
Overtime details at RAC depotJaipur
30
F.
  • Jan Dec06 (11 months only).
  • Rs. 21.3 lakhs for 97 men
  • Men Value (in lakhs of Rs.)
  • Total 97 21.31
  • Average - 21,958
  • or Rs. 1996/- pm per
  • employee.
  • Maximum per person Rs. 47,655 earned in 10
    months working which works out to
  • a) 40 at minimum of scale of pay and
  • b) 33 at maximum of scale of pay.

32
Suggestions
31
G.
  • If commercial duties are outsourced, which has
    happened because of IRCTC taking over, ACCA
    category can be ABOLISHED.
  • AC coach problems enroute, if any, can be handled
    by one supervisor and one AC fitter per train
    (Rajdhani-Shatabdi) and Platform staff at halts
    for Super Fast and Other Mail/Exp. Trains.

33
THANK YOU
34
Annexures
  • Benchmarking norms for Sick Line staff (Mech).
    Railway Boards letter No.2000/MC/143/5 dated
    24.12.2001
  • Benchmarking norms for Sick Line staff (Elect).
    Railway Boards letter No.2000/Elec(G)/181/21 Pt
    dated 22.11.2004
  • Executive Director/Passenger Marketing. Railway
    Boards letter No. 99/TG.V/12/2 dated 13.09.99
    regarding deployment of existing staff on train.
  • Duty list of ACCA annexure to Boards letter
    No. 83/Elect 1/138/8 dated 24/25.10.85.

35
BENCHMARKING NORMS FOR MAINTENANCE STAFF -
PROVISION FOR COACHING MAINTENANCE
36
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37
NOTE 1. The above norms (other than sick line
are inclusive of rest giver allowance (RC) but
leave reserves (LR) may be provided as
applicable. For sickline, both LR RG are
included. 2. The norms do not cover Ministerial
staff and divisional control staff which may be
provided according to local practices.
38
Bench Marking for providing maintenance
escorting staff for AC coaches as well as
maintenance staff for TL coaches
39
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40
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41
Deployment of escorting staff on Rajdhani/
Shatabdi Express/Rajdhani type nominated
trains/other Superfast Mail/Express Trains
42
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43
N.5 No ACCA for AC Chair Car.
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