Apprendimento Cooperativo e Lavoro Cooperativo Sviluppare una Cultura dellApprendimento

1
Apprendimento Cooperativo e Lavoro
CooperativoSviluppare una Cultura
dellApprendimento
2
Sviluppare una Cultura dellApprendimento

• La finalità di questo libro consiste nel
  considerare
• Lattività aziendale (business) quale case-study
  sullapprendimento
• Limportanza di una cultura cooperativa
  (collaborativa) del lavoro
• Case studies che evidenziano quanto al p. (1) e
  (2)
• Un metodo pratico trasferibile agli insegnanti,
  formatori (trainers), e managers.

3

• Marks and Spencer
• 1980s Britains best loved and best managed
  clothes retailer
• Rock solid reputation for high quality and
  service
• Intense customer loyalty
• 1988 new chief executive (ce), also chairman
  from 1991
• Key strategy was controlling costs
• Branch managers concerned about low staffing
  levels
• 1997/9 profits exceeded 1 billion biggest
  retailer in Europe
• Hands-on ce influenced every aspect of the
  business
• Branch managers concerned about HO policy
  decisions
• Many directors reluctant to criticise the ce to
  his face
• Senior managers did not feedback branch managers
  anxieties
• Nov. 1998 23 drop in profits
• Internal boardroom feuding
• 1999 ce leaves
• Key senior staff continued to leave
• They are certainly not listening to staff who
  are very unhappy. (Store manager)
• Talk of store closures, job losses, and takeover

• Anderton Park Primary School
• 1984 school buildings condemned as dirty and
  smelly by inspectors
• 1989 new head teacher (ht)
• Obtained funding from European Union, etc..
• English a second language for most pupils
  bilingual needed
• Ht recruited 13 teaching assistants from the
  local community
• Ht initiated degree course to give mothers an
  opportunity to become bilingual teachers
• A wide range of facilities include
• Mother and toddler group. Pre-school
  play-group. Nursery school. Infants and junior.
  Crèche facilities. Degree course
• An intricate network of people run the school
• School caretaker manages a budget of 15,000.
  He is one of the best. We appreciate what he
  can do and let him get on with it. (ht)
• Inspector comments
• Well-disciplined children. No ill behaviour.
  Very much part of the community. Interplay
  between all the categories of people involved in
  the school. Everybody enjoyed the school.
• We quote regularly we all have to work
  together and look after one another. (ht)
• Source .Degrees of schooling, The Guardian,
  Jan.4, 2000.
• A True Community School, The Birmingham Post,
  Nov.1999

4
Come evitare un Training dispersivo/costoso

• Cultura
• Gerarchica
• Poco o niente apprendimento sul posto di lavoro
• Training COSTOSO

• Cultura
• Cooperativa
• Apprendimento continuo e gratuito sul posto di
  lavoro
• Training efficiente in termini di COSTI