Making Consumer Choices

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Chapter 22

• Making Consumer Choices

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Consumer

• Someone who buys and uses goods and services
  produced by others
• To become a better consumer, you must consider
  the factors that influence your choices

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Influences on a consumer

• Your income
• Your job
• Your environment
• Your personal interests and values
• Advertising
• Peer pressure

4
Shopping safely

• Be aware of the influences
• Avoid impulse buying (making unplanned purchases
  at the spur of the moment)
• Gather information about products
• Watch for sales
• Comparison shop take time to compare products,
  prices, and services
• Look before you buy

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Look before you buy

• Inspect a products quality
• Look at the price tag
• Find out if it is a name brand or store brand
• Read product labels
• Ask about a warranty

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Places you can comparison shop

• Department stores
• Specialty stores
• Discount stores
• Factory outlets
• Warehouse clubs

• Mail-order companies
• Electronic shopping
• Yard sales
• Flee markets

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Consumer Rights

• Right to safety
• Right to be informed
• Right to be heard
• Right to choose
• Right to redress right to have wrong
  information corrected quickly and fairly
• Right to consumer education

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Consumer Responsibilities

• Take care of the products you try on or handle
• Be fair and honest with stores
• Pay attention at the time of purchase, be sure it
  is the right amount
• Save sales receipts, instructions, and guarantees

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Beware of consumer fraud

• Dont fall for phony prize notification
• Never give your familys credit card number out
• Dont send money to an unknown business or
  organization
• Resist sales pressure