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Discussant Report Online Degree Programs: Service and Cost As Authored By: Rochester Institute of Te

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Title: Discussant Report Online Degree Programs: Service and Cost As Authored By: Rochester Institute of Te


1
Discussant Report Online Degree Programs
Service and CostAs Authored ByRochester
Institute of Technology
  • Linda Thompson
  • Northwest Technical College

2
Five Issues of the Research
  • Distance students and consumer behavior
  • Autonomy of learner
  • Systems approach
  • Administration as the foundational layer
  • Cost effectiveness

3
Consumer Behavior
  • Adult learners bring unique needs
  • Prosperous times desire for service
  • Educational institutions changing their paradigm
    of thought moving toward serving the adult
    learner
  • Encouraging front line staff to be involved in
    annual program review
  • Source Phillips (1995)

4
Learner Autonomy
  • In pedagogics autonomy is explained as the
    learner understanding what they need and
    embracing tasks that must be done while
    identifying the resources to accomplish learning.
  • Sources Holmberg (2000) Peters (1998)

5
Learner Autonomy
  • Understanding the adult learner and their
    experiences helps understand the support and
    delivery systems of distance
  • Most adult learners fall into this criteria
  • 24 55 age group
  • Gainfully employed
  • Have family responsibilities
  • Sources Holmberg (2000) Peters (1998)

6
Systems Approach
  • Component process that produce a product
    distance education
  • Inside the system are subsystems working
    independently and interfacing with other
    subsystems to create the end result
  • Delivery then occurs within the pre-established
    parameters of quality, time and cost
  • Source Moore Kearsley (1996)

7
Administration
  • Role is that of the driver of everything else
  • Institutional barriers that need attention
    regarding the existing rules and regulations
  • Registration
  • Tuition payments
  • Student support services
  • Library services
  • Examinations
  • Source Moore Kearsley (1996)

8
Cost Effectiveness
  • Distance courses can be more cost effective than
    that of their onsite delivery counterpart
  • To achieve economies of scale planners must
    ensure enough students so that the average cost
    per student is lower than onsite delivery
  • Source World Bank Global Distance Educationet
    (2000)

9
Cost Effectiveness
  • Meaning that
  • Withdraw rates must be low
  • Number of courses cannot grow so large as the
    average cost per student is higher than that of
    the onsite delivery
  • Source World Bank Global Distance Educationet
    (2000)

10
Cost Effectiveness
  • Other significant factors
  • Choice of media
  • Market research to ensure high student enrollment
  • Adequate resources in student services and
    central infrastructures
  • Source World Bank Global Distance Educationet
    (2000)

11
References
  • Holmberg, B. (2000). Distance education,
    London, UK Krogan
  • Moore, M. G., Kearsley, G. (1996).
    Distance education a systems view, USA Thompson
    Publishing.
  • Peters O., (1996). Learning and teaching in
    distance education, London, UK Krogan.
  • Phillips, V. Online http//www.geteducated.c
    om/5rules.htm)
  • World Bank Global Distance Educationet.
    Available http//www-itsweb4.worldbank.org/dited
    /Management/Benefits/cost-01.html
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