Eagles Infotech Consultants Pte Ltd

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WELCOME
Eagles Infotech Consultants Pte Ltd
Trainer Kee Tong
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Module 2
Communication and Shopping Through The Internet
Part 1 E-Mailing Part 2 Online Transaction
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Part 1 Electronics Mail
1.1 Basic Facts on E-Mail 1.1.1 What is
Electronic Mail 1.1.2 What can E-Mail do 1.1.3
How will it benefits me 1.1.4 Advantages
Disadvantages
1.2 E-Mailing 1.2.1 E-Mail Glossary 1.2.2 Parts
Of an E-Mail 1.2.3 Understanding E-Mail address
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Part 1 Electronics Mail
1.3 Setting Up An E-Mail Account 1.3.1 E-Mail
Service Provider 1.3.2 Registration for E-Mail
Account
1.4 Working With E-Mail 1.4.1 Composing An
E-Mail 1.4.2 Reading An E-Mail 1.4.3 Reply An
E-Mail 1.4.4 Forward An E-Mail 1.4.5 Sending
Attachment File
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Part 2 Online Transaction
2.1 Basic Facts on Online Transaction 2.1.1 What
are Online Transaction 2.1.2 Why should I use
Online Transaction 2.1.3 Security Guidelines for
Online Transaction 2.1.4 Types Of Online
Transaction
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1.1.1 What is Electronics Mail

• E-Mail is writing a normal letters without pen,
  paper,
• stamps and walking to the post box to post
  it.
• E-mail works by sending electronic messages over
  the
• Internet Network
• It only takes a few seconds to arrive at the
  receiver after
• you send it

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1.1.2 What can Electronics Mail do
Beside sending and receiving mail, you can
forward message to others and send attachment file
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1.1.3 How will it benefit me

• Speedy transactions of mails.
• Convenience at one's fingertips.
• Cheap and saves space because it is paperless.
• Fast delivery. Result E-mails are popular
  today.

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1.1.4 Advantages and Disadvantages
Advantages

• Cheap - No need to pay postage stamps
• No more late deliveries
• No heavy mails, it is paperless and support file
  attachment
• Able to reply mail at a short ime
• Able to send email to one person or many people
  at one time

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Disadvantages

• Emotions are difficult to express on email
• Computer viruses can spread through email easily
• Receiving Spam, the junk e-mail
• Lack of privacy

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1.2.1 E-Mails Glossary

• Address Book
• BCC and CC
• E-Mail
• Emoticons
• Folders
• Inbox
• Outbox / Sent
• Netiquette
• Spam

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1.2.2 Parts Of An E-Mail
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1.2.3 Understanding E-Mail Address
calebchan_at_eagleinfotech.com.sg
Country .au Australia .ca Canada .de Germany .fr F
rance .hk Hong Kong .jp Japan .my Malaysia .sg Sin
gapore
Organisation .com .edu .gov .net .org .per
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1.3.1 E-Mail Service Provider
Others AsiaOne.com LycosContact
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1.3.2 Registration For an E-Mail Account
www.yahoo.com
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Tips On E-Mailing

• DO NOT TYPE ALL IN CAPITALS
• Be careful what you write
• Write briefly
• Do no attach large file
• Do not spam
• Write useful subject line
• Use emoticons when try to convey a tone of voice

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2.1.1 What are Online Transaction
It is just doing business or work over the
Internet. For example, you can shop from your
own home and avoid the long queues.
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(No Transcript)
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2.1.3 Security Guideline for Online Transaction

• Secuirty. A site is safe when it shows lock
  symbol
• at the lower right hander of the webpage.
• The merchants can be contact in many ways as
  possible
• A stated privacy policy that protects your
  personal information
• A stated returns policy and satisfaction
  guaranteed policy
• State the cost of delivery
• Take note of the currency.

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2.1.4 Types Of Online Transaction
e-Shopping e-Services e-banking e-auctions e-News
e-Filing e-Registration
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Some Useful Websites
DBS Bank www.dbs.com.sg Shopping www.shoppingvil
lage.com Shares www.sgx.com Health www.healtha
nswer.com.sg Education www.moe.edu.sg Maids www
.newway.com.sg Air Tickets www.kenair.com.sg Gove
rnment www.ecitizen.com.sg