Customer education is also tagged as customer training. Giving trainings to customer include basic product knowledge, basic trouble shooting, installation guidelines and how to use that product. Customer education has become more and more growing concern for many companies. Almost all companies provide training to customer for their new product.
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Module Six Continual Development of the Salesforce: Sales Training Learning Objectives Understand the role of sales training in salesforce socialization.
Module Six Continual Development of the Sales Force: Sales Training TWO BASIC TYPES: INITIAL NEW EMPLOYEE ONGOING PULSED OR CONTINUOUS (REFRESHERS) RATIONALE ...